6 of 6 Contract ITIL Jobs in Scotland

domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with ...

Experience with databases (SQL Server, Oracle) Knowledge of cloud platforms (Azure) Familiarity with SharePoint, Power Platform, or BI tools Understanding of ITSM tools and ITIL processes Experience in manufacturing, industrial, or regulated environments Why Apply? Work in a large-scale, technically complex environment Exposure to a broad range of systems ...

concepts. * Experience supporting IAM technologies such as Entra ID, Active Directory, MIM, Okta, BeyondTrust, PKI, or equivalent platforms. * Experience working in ITIL-aligned support environments with SLAs and KPIs. * Strong troubleshooting, analytical, and communication skills. * Ability to work collaboratively with security, infrastructure, and application teams. Desirable * IAM or security-related ...

willingness to learn. Attention to detail and a methodical approach to documentation. Proficient in Microsoft Office (Excel, Word, PowerPoint). Desirable: Awareness of ITIL principles (ITIL Foundation certification is a plus). Experience in an IT operational or support environment. Exposure to Change or Release Management processes. Previous experience … fosters growth and development in Service Management. Opportunities to work on a diverse range of projects and IT service introductions. Training and support towards ITIL certifications and broader ITSM knowledge. Exposure to a highly regulated and security-conscious financial services environment. If you're excited about taking your first step ...

update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support or similar role * Strong understanding of IT fundamentals including networks, hardware … software issues * Familiarity with Microsoft Office applications and Lotus Notes * Experience supporting mobile devices * Understanding of data backup techniques * Experience working within an ITIL environment * Strong communication and customer facing skills * Logical and analytical approach to troubleshooting * Ability to work independently and manage workload effectively Desirable * Familiarity with Microsoft SCCM ...

reviews. Improve alert quality by reducing noise and false positives. Stakeholder & Delivery Engagement Collaborate with: oSRE/Ops teams oApplication & platform teams oService Management & ITIL functions Translate monitoring requirements into scalable technical solutions. Participate in architecture discussions, audits, and compliance reviews. ________________________________________ Required Skills & Experience Splunk Expertise Strong hands on experience … solving skills. Enterprise & Production Experience Experience working in large scale enterprise environments (Banking/Financial Services preferred) Exposure to incident management, operational resilience, and ITIL processes Comfortable working in regulated and audit driven environments. ________________________________________ Good to Have Splunk Observability (APM, Infrastructure Monitoring) exposure CI/CD integration for Splunk content ...