10 of 10 Contract ITIL Jobs in Scotland

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

Active Directory administration experience. Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. CompTIA A+. Microsoft Fundamentals Certification. Experience using ServiceNow or similar ITSM tools. Mobile device support experience. ...

laptop hardware. Strong troubleshooting and analytical skills. Excellent communication and customer service skills. Ability to work independently in an onsite environment. Desirable Skills ITIL Foundation Certification. CompTIA A+ Certification. Microsoft Fundamentals Certification. Experience using ServiceNow or other ITSM platforms. Mobile device support experience. Security Requirements Due to the nature ...

with Active Directory, basic network connectivity (LAN/WAN/TCP-IP), and PC hardware diagnostics. Desirable Skills Holds certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals. Prior experience using ticketing tools like ServiceNow. Familiarity with supporting mobile devices or MDM platforms. Location: Edinburgh - Onsite | 6 Months Inside ...

environments. Strong stakeholder management skills with senior business and technical leaders. Experience balancing operational delivery with transformation programmes. Excellent knowledge of modern ITSM and ITIL practices. Desirable Experience Government, Defence, National Security or other highly regulated environments. Experience supporting digital transformation programmes using GDS-aligned approaches. SIAM or multi-supplier ...

administer and remove account access for SLC and third-party employees under the Joiner, Mover, Leaver process. Assist with documents for internal processes, following ITIL recommended standards. Assist with maintaining and creating work instructions of existing and new tasks. Create documentation/Knowledge of first-time fixes for end users. ...

knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. Understanding of release management tools, version control systems, and CI/CD pipelines. ...

Advisory Boards (CABs), governance reviews, and approval processes Proven ability to coordinate across multiple stakeholders and technology teams Strong reporting, documentation, and analytical skills ITIL Foundation (or equivalent) certification desirable Experience within large-scale, regulated enterprise technology environments Details Location: Glasgow 3 days/week in office, or open ...

including its scope, charter, interfaces with engineering teams, and ways of working as an enabling and platform style function rather than a gatekeeper. Apply ITIL 4 in a light touch, value led way, using the guiding principles (start where you are, progress iteratively with feedback, keep it simple and practical … commercial stakeholders. Act as a thoughtful advocate for proportionate operations, helping the organisation mature without slowing it down. Essential skills and experience Strong, demonstrable ITIL 4 practitioner experience, with a relevant certification (for example ITIL 4 Managing Professional or relevant practice modules), and a clear track record of applying ITIL ...

hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be advantageous Knowledge of ITIL and experience of working within an ITIL environment would, knowledge and experience of working in Service NOW Professional Attributes: Exceptional customer facing skills Able ...