Contract ITSM Jobs in Scotland

4 of 4 Contract ITSM Jobs in Scotland

Level 1 Service Desk Analyst -Amazon Connect & Telephony

Glasgow, Lanarkshire, Scotland, United Kingdom
Opus Recruitment Solutions Ltd
and early life support activities. Required Technical Skills - Basic understanding of Amazon Connect and cloud-based contact center platforms. - Familiarity with telephony systems and VoIP fundamentals. - Proficiency in using ITSM tools such as SysAid for incident logging. - Strong communication and customer service skills. - Ability to follow documented SOPs and escalation procedures. Qualifications - Diploma or Bachelor's degree in IT, Computer More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Scheduler

Edinburgh, Midlothian, United Kingdom
HAYS
to detail are paramount. Ability to work under their own initiative Excellent communication skills Ability to work under pressure within a fast-moving customer environment Experience of ServiceNow IT Service Management Platform Next StageConversation with recruiter to assess suitability. Start DateASAP Interested in applying? Just reply with an up-to-date copy of your CV on to get the ball More ❯
Employment Type: Contract
Rate: GBP 18 Hourly
Posted:

IT Service Desk Analyst

Cambuslang, Lanarkshire, United Kingdom
Venesky-Brown
satisfaction. - Comfortable with verbal and written communication to customers and 3rd party suppliers. - Previous experience of working in an ICT/Technology Service Desk - Ability to learn and navigate ITSM tools to create, update and close tickets. - Awareness of ITIL processes such as Incident Management, Service Request Fulfilment, etc. - Ability to document calls received to the ICT Service Desk within … ITSM tool. - Working knowledge of core M365 products/apps. - Ability to work under effectively when demands are high. - Ability to work on own initiative where required, while taking direction when appropriate. - Good knowledge of Active Directory/Entra ID. - Demonstrable experience providing a high quality, first line support service with a high degree of first rime resolutions. If you More ❯
Employment Type: Contract
Rate: GBP 130 Daily
Posted:

Service Architect

Glasgow, Lanarkshire, Scotland, United Kingdom
VANLOQ LIMITED
Service Architect (Observability) 6-Month Initial Contract | Location: Glasgow | Inside IR35 Were hiring on behalf of a leading consultancy for an experienced Service Architect to join a high-impact Observability Programme within a major enterprise environment. This is a fantastic More ❯
Employment Type: Contract
Posted:
ITSM
Scotland
10th Percentile
£164
25th Percentile
£201
Median
£483
75th Percentile
£560
90th Percentile
£624