Service Desk Analyst (Italian Speaker)
- Hiring Organisation
- eTeam Workforce Limited
- Location
- Livingston, West Lothian, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
Title: Service Desk Analyst (Italian Speaker) Location: Livingston, Scotland, UK Job Type: Full-time, 06 Months Work Model: Hybrid (2 days per week in office) Summary: The Group Service Desk provides first, second, and third-line technical support to colleagues across the Client Group. This is a 365-operational … support and Workplace Technology teams. Maintain accurate troubleshooting notes, escalations, and handovers. Contribute to team documentation, processes, and service improvements. Must-Have Skills: Fluent Italian speaker (spoken and written) to support Client Group colleagues. Proven 1st/2nd line Service Desk experience (chat-first support and incident management). ...