3 of 3 Contract Mac OS Jobs in Scotland

level support to users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: Answering Service Desk chat promptly …/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs Confident supporting Windows 11 end users (everyday troubleshooting and fixes) Working knowledge of MacOS and mobile devices (iOS/Android) for user support Exposure to Citrix desktops/applications (access, session and performance basics) User administration experience (account ...

line technical support via chat-first service desk channels, supporting systems, Servers, networks, and user devices. The environment includes Windows 11, MacOS, mobile devices, Citrix-based desktops, and bespoke applications. Key Responsibilities: Provide 1st and 2nd line support via Service Desk chat and occasionally phone during disaster recovery scenarios. … service and communication skills. Experience with ITSM/ticketing systems, logging incidents and managing SLAs. Experience supporting Windows 11 end users. Working knowledge of MacOS and mobile devices (iOS/Android). Exposure to Citrix desktops and applications. Experience with user administration (password resets, MFA guidance, account access issues ...

available for a Windows Endpoint Security Engineer to support our client, a leading Global Financial Services provider withstrong troubleshooter who can operate across hardware, OS, network, and storage layers, work effectively in Agile and DevOps/SRE-aligned teams, and communicate complex technical concepts clearly. Exposure to cybersecurity technologies … environment troubleshooting End-to-end solution delivery & operational ownership Strong written and verbal communication Desired: Microsoft Defender for Endpoint & E5 security suite Disk encryption & OS hardening. SCCM, Intune, Splunk Platform design, build, deployment & continuous improvement DevOps/SRE ways of working Agile environment experience Unix & macOS administration (nice ...