2 of 2 Contract Support Analyst Jobs in Scotland

Midlothian (2 days required in office per week)Posted 26/06/2025Applications Welcome ASAPStart Date Jul - Sep 25Meraki Talent is looking to hire a Part time IT Support Analyst to join one of their not-for-profit clients. The organisation is a longstanding trade body with a proud 100 year history of member support and … ensuring the smooth operation of systems used across all departments and functions. The successful candidate will act as a key point of contact for both system improvement and user support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the IT Systems Administrator (Part Time) Deliver hands-on support for internal business platforms … systems through testing, reporting, and user training. Contribute to ongoing technology projects, helping to monitor progress and suggest improvements. Step in during absence cover to ensure continuity of IT support, including hardware and software provisioning. Background of the IT Systems Administrator (Part Time) Demonstrated experience in an IT Support or Systems Support role Strong problem-solving skills More ❯

from maintaining critical infrastructure to providing responsive, user-focused support. We pride ourselves on being approachable, knowledgeable, and solutions driven. Through our web portal, phone, and email channels, our support analysts are the first point of contact for resolving IT issues and keeping everything running smoothly. The Opportunity: We currently have an opportunity for an experienced Support Analyst to join our busy Information Digital Services (IDS) team. The main purpose of this role is to provide IT support and training to end users and students across SRUC whilst maintaining and creating good working relationships with staff and colleagues and providing a high level of customer care. Main duties: Support users (Staff, Students and other authorised … of equipment using automated tools or processes defined by IDS infrastructure managers or processes. Undertake IT operations, e.g. backups, equipment movement, systems checks, etc.as per IDS schedules and processes. Support Audio Video and Video Conferencing business events. Log calls and undertake tasks as prioritised by the Service Desk system adopted to ensure adherence to IDS Service Level Agreements. Answer More ❯