2 of 2 Contract Telecoms Jobs in Scotland

ServiceNow Architect

Hiring Organisation
Syntax Consultancy Limited
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
500/day (Outside IR35)
either Glasgow or Dundee . Paying up to £500/day (Outside IR35). Working with a global IT Consultancy supporting a leading Telecoms end client: ServiceNow Architect with experience of enterprise-scale transformation programmes. Leading the ServiceNow Enterprise Architecture vision, roadmap, governance, strategic adoption of the ServiceNow platform across ...

Service Desk Analyst - Telephony, Avaya

Hiring Organisation
Hays Technology
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £300/day £market rate (Inside IR35)
support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms-related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms documentation, configuration records and databases. Configure and support … support to users. Identify recurring faults and escalate where appropriate. Liaise with internal teams, users and external representatives. Main Requirements HNC qualification or equivalent telecoms/eHealth experience. Knowledge of telephony infrastructure, patch panels and distribution points. Experience with Avaya, NICE Call Recording and contact centre systems. Strong troubleshooting, communication ...