2 of 2 Contract Unified Communications Jobs in Scotland

switches), ideally supported by a recognised network certification. Knowledge of troubleshooting physical network site infrastructure Experience of building, managing and maintaining high availability networks with Cisco devices Cisco Networking, Unified Communications, WLC, F5 VPN, F5 Silverline/XC, IPsec tunnel and Palo Alto Firewalls. Experience of running, using and implementation of network monitoring solutions Experience of designing load More ❯

driving licence (UK category B). What will a Service Analyst need to be successful? Broad awareness of common enterprise technology services such as end user devices, applications and unified communications. Awareness of common user needs in an enterprise technology environment. Ability to communicate clearly and concisely, both orally and in writing. Prepare and present meetings at stand-ups. … Azure Active Directory, Microsoft Authenticator and SSO/MFA. Ability to handle customer queries and complaints with empathy. Ability to create technical documentation and user guidance materials. Awareness of unified communications technologies and how they are best served to aid the customer. Experience handling customer requests, queries and complaints in person or remotely. Experience working in an enterprise More ❯