User Researcher (Digital)
- Hiring Organisation
- Pontoon
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £600 per day
User/UX Researcher. Experience working on complex digital products, services or enterprise systems. Strong qualitative research skills, including interviews, workshops and usability testing. Ability to understand workflows, user roles, pain points, handoffs and system interactions. Experience working in agile or multidisciplinary product teams. Ability to translate research findings … work profiles and actionable insight summaries. Strong communication and stakeholder management skills. Confidence working with operational users, technical teams and senior stakeholders. Experience identifying usability, workflow, adoption and comprehension risks. Experience working in large, complex organisations or regulated environments. Design skills are welcome but not essential. Desirable: Experience ...