IT Service Manager
- Hiring Organisation
- Harvey Nash
- Location
- Edinburgh, Midlothian, Scotland, United Kingdom
- Employment Type
- Contract
implementation of changes by setting policy and standards Take accountability for issues that occur and be proactive in searching for potential problems Deliver measurable user outcomes See the bigger picture by taking groups of services and investigating how to get the best of underlying services Demonstrate knowledge … requirements are being met and exceeded where possible Understand the core technical concepts related to the role, and apply them with guidance Collaborate with user researchers and can represent users internally Explain the difference between user needs and the desires of the user Champion user research ...