L2 Support Analyst - MIM
- Hiring Organisation
- GCS
- Location
- Sheffield, South Yorkshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 - £451/day
account provisioning exceptions (joiner/mover/leaver fallouts) Access request workflow fallouts and queue management Certificate/credential-related issues (where applicable) Use SQL Server to investigate data issues (queries, stored procedures, reconciliation, reporting extracts). Support and maintain .NET-based components (e.g., rules extensions, services, scheduled … minimal supervision Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms Strong process mapping skills Strong analysis skills Identification of use cases Technical understanding of infrastructure technologies Experience of working closely with IT developers/engineers and operational teams Root cause analysis skills Ability ...