Service Designer
- Hiring Organisation
- TXP Technology x People
- Location
- Telford, Shropshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £0 per annum
experience Overview We are seeking an experienced UCD Service Designer to support a major Central Government digital transformation programme. This role focuses exclusively on user-centred service design , not Service Management or ITIL. You will work within a multidisciplinary delivery team to design intuitive, accessible and user-focused … standards. The role is predominantly remote, with occasional travel required to Telford for workshops or key meetings. Key Responsibilities Lead end-to-end user-centred service design activities. Collaborate with user researchers, product managers, interaction designers and technical teams. Map complex service journeys and identify opportunities for improvement. ...