providing RCAs/RFOs Experience in: Microsoft Cloud Stack: Azure, ASR, WVD, Endpoint Manger Azure ActiveDirectory (Identity, MFA, Conditional Access) Supporting M365 environment MicrosoftActiveDirectory, Exchange, AOVPN, Windows Server OS Intune, Endpoint management, MDM Scripting languages such as PowerShell Knowledge of File System Technologies Knowledge of domain services: DNS, DHCP More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
M365, etc.) Manage tickets from creation to resolution or escalation Troubleshoot issues related to EUC, networking, printing, telephony, and conferencing tools (Teams, Zoom) Support user account management in ActiveDirectory Participate in initiatives to reduce ticket volume through automation and knowledge sharing Support the BRM with communication and user engagement initiatives Help maintain and improve internal … similar ticketing tools Strong knowledge of Windows OS, Microsoft 365, and hybrid environments (on-prem/Azure) Good understanding of networking basics (IP, DNS, WiFi, etc.) Experience with ActiveDirectory, SCCM, Intune, and EUC management Excellent communication and customer service skills Able to explain technical issues to non-technical users Fluent in written and spoken English More ❯
Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. Administer user accounts in ActiveDirectory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support video conferencing systems (Teams, Zoom, meeting room facilities … British National Experience in IT support or service desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. ActiveDirectory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent communication and customer service skills. Professional, proactive, and problem More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via ActiveDirectory, group membership and rights assignment based on established procedures Technical Troubleshooting End User Compute (EUC), Networking, Applications (inc. common enterprise applications and M365), Printing, Unified Communications … understanding of IP addresses, DNS and what makes up an IT network Diagnosing internet connection issues, WiFi issues Experience with EUC environments and management platforms (e.g. SCCM, inTune, ActiveDirectory) Cloud Platform experience, including 3rd party SaaS Experience with Video Conferencing and telephony systems First-class customer service and communication skills will be working with end More ❯
ActiveDirectory Consultant – NHS Domain Migration (Outside IR35) Location: Remote Rate: £400 per day We’re hiring an AD Technical Consultant to scope, design, and build a new unified domain for multiple NHS Trusts. You’ll lead the migration of users and ensure seamless integration with NHS systems. Responsibilities: Audit existing AD structures Create migration and More ❯
Months – Remote – NPPV3 We are looking for an experienced Infrastructure Engineer with strong technical skills across Azure, Windows 11 Deployments as well as standard Windows technologies such as ActiveDirectory, DNS, DHCP who is comfortable working both BAU and Project workstreams. There are a few main responsibilities, such as: Manage incident and request fulfilment tickets within … Deployments Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies, Including installation, ActiveDirectory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation, VMWARE and Vsphere IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) SAN Technologies (Storage configuration More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
Be Doing Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a … be key as you work directly with users to ensure a seamless upgrade experience. Problem-Solver: You'll capture installed applications and peripherals, update user records, and handle ActiveDirectory (AD) group management. What You'll Need to Succeed Experience with Windows 10 & 11 and strong troubleshooting skills for devices and applications. Knowledge of ActiveDirectory (AD) , including adding objects and groups. Experience with MS Surface Pro devices or similar hardware is a plus. Familiarity with SCCM Task Sequence (TS) building. An active SC Security Clearance is a hard requirement for this role. Excellent customer-facing skills and the ability to work effectively in a team. This is a More ❯
desk (remote and in person) Manage and resolve tickets within SLA, escalating where needed Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners) Update and maintain ActiveDirectory and M365 accounts Support starter onboarding and leaver offboarding processes Monitor backups and asset management tools Liaise with 3rd parties for equipment repair and licensing Skills … needed Strong end-user support background, with experience in ticketing systems Good knowledge of ActiveDirectory and Microsoft 365 Confident troubleshooting PC hardware and peripherals Clear communicator at both technical and non-technical levels Able to prioritise and work calmly under pressure *Rates depend on experience and client requirements More ❯
contribute to the design, implementation, and maintenance of the identity platforms, enhancing security posture across the environment. * Initially the focus will be on performing immediate remediation activities in ActiveDirectory and working with our delivery partner to safely update the environment and remove vulnerabilities, redesign elements to ensure Tier 0 assets are protected and put in … detach our dependence from on-prem AD and move the focus to become an Entra ID mastered enterprise Identity Provider. What do you need? * Hands on experience of ActiveDirectory, EntraID and exposure to privileged access management solutions. What happens now? After submitting your application for the Identity Engineer role, we understand you're eager to More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer ActiveDirectory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer ActiveDirectory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including More ❯
2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, ActiveDirectory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for Education Experience supporting Apple hardware and iOS devices Good understanding of network … fundamentals (DHCP, DNS, TCP/IP, VLAN, wireless troubleshooting) Excellent communication and problem-solving skills Must hold an active DBS clearance More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
done that, and preferably written the migration playbook along the way. You'll also need to be rock-solid across the Wintel stack -we're talking Windows Server, ActiveDirectory, DNS, Group Policy-the full Windows infrastructure backbone. Key Responsibilities: Lead and execute the migration of Exchange from on-premise to Exchange Online (O365). Troubleshoot More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
Experience troubleshooting computer related issues both hardware and software, desktops, laptops and mobile devices Experience with supporting Audio Visual equipment M365 Office Suite, OneDrive & SharePoint Online, MS Teams ActiveDirectory and Azure AD Microsoft Endpoint Manager/InTune Experience of working with third party providers including managing their engineers and ticket queues Experience providing VIP support More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
modern management tools. Produce technical documentation, architecture diagrams, and best practice guides. Work closely with security, networking, and infrastructure teams to ensure a cohesive approach. Essential Skills & Experience: Active SC Clearance - mandatory. Proven experience delivering and supporting large-scale Microsoft 365 environments. Strong knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Deep understanding of Azure AD More ❯
Management System (Infrastructure Security Operations). Azure cloud infrastructure and configuration. System Centre Configuration Manager, Operations Manager and Virtual Machine Manager. Microsoft Exchange online Azure and on-premises ActiveDirectory Cyber Incident Management and or Security Forensic experience. Windows Server and Linux Network (WAN, Wi-Fi) and Network Access Control (NAC) management Cloud email security gateway More ❯
month contract , Monday–Friday (8am–5pm), with an immediate start. Key responsibilities: Provide 1st line IT support across a Microsoft environment. Troubleshoot and resolve issues with Windows 11, ActiveDirectory, SharePoint, Teams, OneDrive, and Office applications . Manage file server permissions and assist with mobile device support (Samsung phones & tablets). Act as the first point More ❯
Support Engineer is required on site in Andover. Key Responsibilities of the IT Support Engineer Provide first-line support to office users for issues related to: Password resets. ActiveDirectory (AD) and Azure authentication. Microsoft Office suite (Outlook, Teams, and SharePoint). Install and configure approved software applications. Manage and assign administrative access rights as per More ❯
and a proactive approach. Desirable Skills: Experience with SharePoint migrations (on-prem to cloud). Knowledge of Power Platform (PowerApps, Power Automate, Power BI). Exposure to Azure ActiveDirectory and security controls. More ❯