IT Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and breakfix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.Required to work on MOD, so rules … required to travel to different customer satellite sites, so a clean driving licence required; Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10 / Win11 environment. HP, Dell and Lenovo; Mac OS experience and knowledge, desktop and MacBook; Good MS Office products experience - Office 365 and Teams; Experience of using Apple, Android and More ❯
Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents / requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and … Essential Skills: Applicant must have a full valid UK drivers' licence , own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o / s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Pay Rate ( Outside … per closed call with 5-6 daily calls. Intelligent Resourceacts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call / Email. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people More ❯
