3 of 3 Contract Capacity Planning Jobs in the South East

senior escalation point for material service issues and critical incidents, working within agreed governance, security and approval guardrails. Own demand forecasting, capacity planning and service scaling, ensuring the operating model expands in line with user growth, new locations, services, suppliers and security domains. Ensure demand, capacity … acceptance requirements are achieved before service responsibility transfers. Oversee delivery of ITIL-aligned service management practices including Incident, Major Incident, Problem, Change, Knowledge, Capacity, Availability, Service Level Management and Continual Improvement. Maintain the single operational view across teams, client teams and third-party suppliers, ensuring dependencies, risks, actions ...

customer stakeholders. Experience of project portfolio management and ITSM processes. Some knowledge of ServiceNow desirable. Stakeholder management and governance responsibilities along with pipeline and capacity planning across multiple teams working with Suppliers. Engaging direct with business stakeholders within the demand management processes. Excellent stakeholder management and reporting communication ...

Managing projects/workstreams through the full project lifecycle. Developing and maintaining project plans, schedules, milestones and deliverables. Coordinating resources and supporting resource/capacity planning. Managing dependencies across multiple workstreams. Working closely with SMEs, Architects and technical teams to drive delivery. Establishing and maintaining strong project governance. Managing … Manager who is comfortable taking ownership and driving activity forward. You'll have: Proven experience managing projects through the full project lifecycle. Strong project planning, scheduling and dependency management skills. Excellent communication and stakeholder management skills. Strong governance and reporting experience, including RAID management. The confidence to challenge stakeholders ...