2 of 2 Contract Client Onboarding Jobs in the South East

is changing the way we interact with customers around the globe and building a new, emerging shipping business to solve some of the biggest logistical opportunities facing not just Client, but the entire industry. Client Shipping is looking to hire a data-driven, customer-obsessed Program Manager to lead the Shipper Onboarding function within Client … leading shipping service provider (SSP) that offers better reliability and shipper/recipient experience at the right price point within every marketplace we operate. Over the last 25 years, Client has built a world-class operations with Client Fulfillment Network (AFN). Client Shipping has developed the technology, commercial expertise, and operational processes to externalize this network … reducing overall costs to Client through incremental density and monetizing our logistics capability. Our goal is to become customer obsessed and sustainable business, helping Client reduce its dependency on third-party SSPs and providing retailers with high quality shipping solutions.Basic qualifications• Experience using data and metrics to determine and drive improvements• Experience creating content for customers• Experience owning More ❯

Escalations Manager (On call rota) - Software Solution - Remote Day rate: £350 - £500 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for a highly capable and proactive Escalations Manager to lead the resolution of complex client issues and ensure exceptional client satisfaction. This role is pivotal in maintaining client trust, managing critical incidents … and driving continuous improvement. The Escalations Manager is responsible for overseeing the support engineers that resolve Embedded Services client issues. Our Embedded Services consist of API-based software microservices and associated products developed by our teams for fintech clients. The Escalations Manager will be handling complex Embedded Services client issues that must be resolved in a timely and … effective manner. This role requires careful management of issues and diplomatic client communication, helping to maintain high levels of client satisfaction. The Escalations Manager will need to work with account managers to keep them informed of situations to ensure the client feels that they are working with a single unified team across our business. We are looking More ❯