Service Manager
- Hiring Organisation
- Teksystems
- Location
- South East, United Kingdom
- Employment Type
- Contract, Work From Home
routing incoming change requests, ensuring they are directed to the correct technical or business teams, and managing the full lifecycle of service and commercial change activity. You will be the central coordination point between multiple delivery teams, providing structure, clarity, and governance around change intake, escalation handling, and service … incoming change requests, validating scope, urgency, and required action. Request triage & routing Analyse requests and assign them to the correct technical, operational, or commercial teams. Service delivery oversight Ensure BAU service changes and separation-related changes are processed consistently and efficiently. Escalation management Act as the escalation point ...