2 of 2 Contract Content Strategy Jobs in the South East

Role Title: Content Designer – Short term FTC Role purpose We’re focused on re-inventing our relationship with our customers and making our digital experience the reason customers choose us. At the heart of this transformation is personal and relevant content that anticipates our customers’ needs and empowers their financial lives. Content is the experience, and therefore … it needs to be planned, created and optimised. We're looking for a content professional who can deliver useful, engaging website content that reflects our brand and digital best practices. We need someone who can define and deliver content experiences and journeys for the public website. The ideal candidate will be confident working with proposition owners and … business stakeholders. What you’ll do: analyse content and make recommendations at both granular and holistic levels make decisions on content design and copy design experiences that align with the established approaches to customer journeys, design patterns and content models create content briefs, source and write copy for them collaborate with the wider content strategy More ❯

solving Excellent writing & editing Able to conduct/analyse user research & usability tests Prioritisation & decision-making under pressure Complex process mapping & engineering Proven track record in product delivery, especially content/process transformation Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas Working with cross-functional teams Demonstrated experience building and delivering a product or digital roadmap … Ability to define/report on KPIs Post-launch optimisation & continuous improvement Maintaining content guidelines and best practices Strong leadership & interpersonal skills Mentoring and developing teams Familiarity with content delivery across multiple mediums Comfortable in Agile environments Formal Agile, product or project management certification (Scrum, Prince2, PMP, etc.) - desirable Lean Six Sigma (Green Belt level or higher) - desirable … leadership, clarity, and structure to both the system and team. Take full ownership of the Procure-to-Pay (P2P) product and process, driving strategic improvements. Lead process improvement and content strategy initiatives, with a focus on digital procurement systems. Apply strong product management expertise to deliver transformation and optimise user experience. Post-launch, ensure continuous improvement and performance More ❯