5 of 5 Contract Conversational UI Jobs in the South East

tooling Creating retrieval and knowledge-search systems that provide accurate, traceable answers Integrating AI capabilities with structured business data and analytical platforms Developing conversational AI experiences and intelligent workflows Establishing evaluation, monitoring and governance standards for AI solutions Identifying new use cases and helping shape the organisation ...

data and stakeholder insight to shape priorities and deliver measurable outcomes. Working within a multidisciplinary Agile team, you will help evolve an existing conversational support capability, including AI-enabled journeys that connect users with the appropriate government service teams when further assistance is required. Key Responsibilities … Experience delivering GOV.UK or other public-sector digital services. Familiarity with Government Digital Service (GDS) product management practices and service standards. Experience with conversational AI, chat platforms or generative AI-enabled services. Understanding of Large Language Models (LLMs) and AI-powered customer journeys. Familiarity with analytics platforms ...

systems or incremental product improvements. Instead, you'll be helping define how emerging AI capabilities are experienced by customers, creating intuitive interaction patterns, conversational journeys and new ways for users to engage with AI within a consumer mobile app. You'll thrive in this role if you enjoy … What You'll Be Doing Defining end-to-end AI-powered customer experiences within a consumer mobile application Designing intuitive interaction patterns for conversational and AI-driven experiences Exploring how customers discover, access and move between multiple AI capabilities and agents Creating prototypes and concepts to test ideas ...

work in real business environments. The work Take data and AI solutions from initial concepts and prototypes through to production-ready applications. Build conversational and agentic AI applications, including agents that interact with users, connect to business systems and data, and carry out tasks. Work hands-on with … ideally taking them through to production. A good understanding of cloud architecture and how to build scalable, secure and reliable applications. Exposure to conversational AI, agentic AI or building AI-powered applications is ideal. Comfortable working directly with customers, understanding technical challenges and translating these into working solutions. ...

optimise Dynamics 365 Omnichannel, Unified Routing, IVR and customer journey orchestration. Develop AI-powered customer experiences using Copilot Studio, virtual agents and conversational AI technologies. Design and implement integrations with Azure Communication Services, telephony platforms and enterprise applications. Define solution architecture, security models, integration patterns and non-functional … Communication Services Power Platform Customer Insights Azure Integration Services Unified Routing IVR and Voice Channel Design API and Integration Architecture AI, Automation and Conversational Experiences Solution Architecture and Technical Governance Ideal Candidate You will be an experienced Microsoft Business Applications professional with a strong background designing enterprise-scale ...