apprentice on the Ring-Fenced Team should have the ability to quickly learn and support the following: Basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo Mac OS, desktop and Mac Book. MS office products - Office 365 and Teams. Apple, Android and other mobile devices. Navigate around the OS, to find and recreate More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
Service Management (ITSM) , Customer Service Management (CSM) , HR Service Delivery (HRSD) , or IT Operations Management (ITOM) . Proficiency in test management and defect tracking tools (e.g., JIRA, Confluence, TestRail, HP ALM ). Familiarity with test automation tools beyond ATF (e.g., Selenium, Cypress) for cross-platform or integration testing is a plus. Basic understanding of ServiceNow scripting (JavaScript, Glide API) to More ❯
Required Skills & Experience Extensive Red Hat Linux (RHEL 7.x-9.x) system administration experience Proven experience with clustering technologies - RHCS and GPFS (essential) Strong troubleshooting skills for x86 hardware (IBM, HP, Dell) Hands-on experience in enterprise patch management (1,500+ servers) Scripting proficiency - Ansible, Shell, Python, Perl Knowledge of BladeLogic (advantageous) Familiarity with Mellanox and SolarFlare technologies Excellent communication skills More ❯
/day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops click apply for full job details More ❯
Coventry) To apply, email: THE OPPORTUNITY We're looking for experienced Field Service Technicians (Level 2) to support a short-term IT project providing break/fix support for HP and Lenovo desktop and laptop devices across multiple UK regions. This role is ideal for candidates with strong hardware troubleshooting and repair experience who enjoy working independently in the field … and providing hands-on technical support across end-user environments. THE ROLE Provide field-based repair and support for laptops, desktops, and peripherals (HP & Lenovo). Carry out hardware break/fix repairs , including device strip down, diagnostics, component replacement, and rebuilds. Manage tickets using a mobile app - collect parts, attend site, complete repairs, and return parts the following day. … are logged, documented, and closed within SLA. TECHNICAL SKILLS/REQUIREMENTS Proven experience in field engineering , hardware repair , or deskside support (Level 2). Strong hands-on skills with HP and/or Lenovo hardware. Ability to diagnose and repair laptops, desktops, and peripheral devices . Familiar with BIOS configuration and branding (USBs provided). Excellent customer service and communication More ❯
and parking claimable Overview We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support across multiple locations in Oxford. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites … to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks … Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential Own vehicle and essential tools preferred Strong time management and organisational skills Flexibility to work across More ❯
/day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks. Key Responsibilities: Attend designated sites to assist with … laptop and desktop repairs, including reassembly under guidance Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices Use mobile app to manage service tickets: Collect and return parts daily Attend sites and assist with repairs Close tickets in the system Follow instructions from team leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any … issues to the support line Requirements: Basic understanding of laptops and desktops (HP/Lenovo preferred) Willingness to learn break/fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational skills Willingness to work across multiple sites Desirable: Previous experience in a deskside support or IT helpdesk role Familiarity with ticketing systems and mobile More ❯
day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks. Key Responsibilities: Attend designated sites to assist with laptop … and desktop repairs, including reassembly under guidance Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices Use mobile app to manage service tickets: Collect and return parts daily Attend sites and assist with repairs Close tickets in the system Follow instructions from team leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any issues … to the support line Requirements: Basic understanding of laptops and desktops (HP/Lenovo preferred) Willingness to learn break/fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational skills Willingness to work across multiple sites Desirable: Previous experience in a deskside support or IT helpdesk role Familiarity with ticketing systems and mobile service More ❯
day (inside IR35, via umbrella) Expenses: Mileage and parking claimable Scope of Work: This is a field-based, junior-level role providing basic break/fix support for HP and Lenovo laptops and desktops. The contractor will assist senior technicians with repairs and follow step-by-step instructions for simple tasks. Key Responsibilities: Attend designated sites to assist with laptop … and desktop repairs, including reassembly under guidance Support troubleshooting, diagnostics, and maintenance of HP & Lenovo devices Use mobile app to manage service tickets: Collect and return parts daily Attend sites and assist with repairs Close tickets in the system Follow instructions from team leads or senior technicians for BIOS updates and branding Maintain safe working practices and report any issues … to the support line Requirements: Basic understanding of laptops and desktops (HP/Lenovo preferred) Willingness to learn break/fix repairs under supervision Own vehicle and essential tools preferred Good time management and organisational skills Willingness to work across multiple sites Desirable: Previous experience in a deskside support or IT helpdesk role Familiarity with ticketing systems and mobile service More ❯
Southampton, Hampshire, South East, United Kingdom
Global Technology Solutions Ltd
and parking claimable Overview We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support across multiple locations in Southampton. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites … to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks … Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential Own vehicle and essential tools preferred Strong time management and organisational skills Flexibility to work across More ❯
and parking claimable Overview We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support across multiple locations in London. The role involves troubleshooting and repairing HP and Lenovo laptops and desktops, working under the guidance of senior technicians as required. HP or Lenovo SQ training is desirable but not essential. Key Responsibilities Attend designated customer sites … to perform laptop and desktop break/fix activities Conduct hardware repairs, reassembly, and component swaps following guidance Support diagnostics and troubleshooting of HP and Lenovo devices Use a mobile service app to: Manage and update tickets Collect and return parts daily Record completed work and close tickets Follow instructions from senior engineers for BIOS updates, branding, and other tasks … Maintain safe working practices and report issues to the support line Deliver professional customer service while onsite Requirements L2-level knowledge of laptops and desktops (HP/Lenovo preferred) Ability and willingness to perform break/fix repairs under supervision Previous Field Experience Essential Own vehicle and essential tools preferred Strong time management and organisational skills Flexibility to work across More ❯