Interim Head of Service Delivery Transformation
- Hiring Organisation
- Proactive Appointments
- Location
- Maidstone, Kent, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
Interim Head of Service Delivery Transformation (6-Month Contract) Hybrid based Market rates Duration: 6 months Outside IR35 We are seeking an experienced Interim Head of Service Delivery Transformation to lead a focused improvement programme across our Service Desk and wider service management function. … across IT, HR, and Estates. The role will work alongside Director level to deliver a CIO-led improvement plan. Key Responsibilities Lead the transformation of Service Desk and service management practices aligned to ITIL principles Define and implement consistent models for: Incident vs Request Priority frameworks Lifecycle management (including ...