21 of 21 Contract ITSM Jobs in the South East

experience to include: Experience in coordination across Change, Incident and Problem management – ideally working within a Legal, Insurance or Financial Service environment Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum CAB experience Work with Infrastructure, Compute and Network teams, monitoring tickets and SLA’s Process review ...

think creatively. Deep understanding of Active Directory , Windows Server , DNS , and Group Policy Management . Knowledge of PowerShell scripting , multi-tenant environments , and ITSM processes . Familiarity with ITIL and Agile methodologies . Experience with VMware vCenter (user-level) and collaboration across engineering and architecture teams. Highly motivated, adaptable ...

with ServiceNowboth in configuration and architecture. Some roles require more depending on seniority. Deep experience across multiple ServiceNow modules/workflows (for example, ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC, etc.). Strong integration experience: REST/SOAP APIs, IntegrationHub, MID Server, custom integrations. Understanding of data modeling, CMDB ...

user account administration. Support iOS and Android mobile devices. Perform basic hardware diagnostics and troubleshooting for laptops and related equipment. Utilize IT Service Management (ITSM) and Asset Management tools. Adhere to ITIL best practices and contribute to process improvements. Essential Skills & Experience Minimum 3+ years in IT support roles. Strong … Windows 10/11 and Office 365 VPN and remote support tools Active Directory Mobile device support (iOS & Android) Familiarity with ITIL principles and ITSM tools. Rate & Details Competitive rate: £180 - £200 per day (Inside IR35) 3 Month Contract Full-time, 5 days per week on-site (London) 1st/ ...

will train the technology, what we do need is someone who excels in service management and has worked with retail customers. Certifications in ITSM/ITIL would be an advantage but there would be an opportunity to boost understanding and benefit from study using our online training system. An understanding ...

printers, and peripherals Windows 10 support and basic Active Directory tasks Install, configure, and replace IT equipment Log, update, and resolve tickets using an ITSM tool Escalate issues when required and follow through to resolution Deliver a high level of customer service on-site Required Skills & Experience Experience in IT ...

residency Must already hold SC clearance and be eligible for NPPV3 Strong technical troubleshooting capability across hardware and software Experience working within IT service management or operational support functions Willingness to work 12 hour rotating shifts, including nights Reliable, professional, and comfortable operating in a controlled environment This ...

operations environment Strong knowledge of SIEM, incident management and threat intelligence Understanding of cloud technologies and modern networking Experience with IDAM, JML processes and ITSM frameworks Ability to lead, support and develop junior analysts Strong communication and stakeholder engagement skills Key skills: Senior SOC Analyst, SOC, SIEM, Security Incident Management ...

platform governance for ServiceNow implementations. In-depth hands-on ServiceNow Architecture expertise including design, configuration + implementation. Deep ServiceNow modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, SecOps, GRC). Managing integrations between ServiceNow and other systems (via REST, SOAP APIs, IntegrationHub, MID Server, custom integrations), ensuring ...

days per week on-site. The ideal candidate will have strong experience in Enterprise Network Operations (LAN, WAN, SD-WAN, VPN, Cloud), ITIL/ITSM Process Governance, Vendor & Contract Management, Cybersecurity & Compliance Awareness and Leadership, Analytical & Communication Excellence. ...

join their team on a contract basis. This role will focus on designing, developing, and enhancing ServiceNow solutions to support and optimise IT service management across the organisation. Key Responsibilities: Design, develop, configure, and maintain ServiceNow applications and modules (e click apply for full job details ...

ongoing optimization of the ServiceNow Configuration Management Database (CMDB). This role ensures accurate, reliable, and actionable configuration data to support IT Service Management (ITSM), IT Operations Management (ITOM), Asset Management, and broader enterprise service workflows. The consultant works closely with stakeholders across IT, security, and operations to define data … implement remediation strategies Identify data quality issues and drive corrective actions Support CI life cycle management and dependency mapping Optimize CMDB usage to support ITSM, ITOM, SecOps, and Asset Management use cases Stakeholder Collaboration Engage with technical and business stakeholders to gather requirements Provide guidance on CMDB best practices ...

Working Pattern: Full Time Are you a dynamic leader with a passion for quality assurance and delivery in the exciting world of IT Service Management? Our client is seeking a ServiceNow Catalogue QA & Delivery Lead to bring a 'testing mindset' to their team and drive successful outcomes in their Service … pivotal role in managing the end-to-end project lifecycle for ServiceNow catalogue enhancements. Primary Skills Required: Primary Skill Understanding of IT Service Management (ITSM) processes and ServiceNow Service Catalog functionality. ServiceNow experience (especially Service Catalogue/ITSM/Service Request workflows) End-to-end testing/QA experience -Validating ...

while delivering an excellent customer experience. This role is ideal for an individual with hands-on experience supporting Active Directory, Microsoft 365, and IT service management processes, who thrives in a fast-paced support environment. Key Responsibilities Serve as the first-line point of contact for users via phone, email … Desk/IT Support/Helpdesk role Strong working knowledge of Active Directory Experience supporting Microsoft 365 (M365) Solid understanding of ticket logging and ITSM processes Excellent verbal and written communication skills Strong customer service mindset with the ability to manage user expectations Ability to work effectively under pressure ...

IT Support Engineer | 1 Month Contract | London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a ...

resolve common IT problems, escalating complex issues to higher levels. Possess a solid understanding of IT infrastructure. Be proficient in using IT service management (ITSM) tools and ticketing systems. Accurately document all incidents, solutions, and actions taken. Identify trends and patterns in user issues to proactively address potential problems. Contribute ...

integrity, seamless system integrations, and alignment with enterprise business objectives. This role combines solution architecture, technical leadership, and delivery governance to successfully implement complex ITSM platforms on time and within budget. Key Responsibilities Define, validate, and govern BMC Helix architecture, including ITSM Suite, Digital Workplace, CMDB, and Smart IT . … escalation management . Validate solution readiness through E2E testing, UAT, and go-live support . Implement monitoring, health checks, and performance optimization for ITSM and CMDB modules. Identify opportunities for automation and continuous process improvement . Required Skills & Experience 5+ years of hands-on experience in BMC Helix/Remedy ...

ServiceNow delivery processes and methodologies. Maintain compliance with governance standards and change management procedures. Requirements: Demonstrated experience managing ServiceNow projects across multiple modules (ITSM, HRSD, ITOM, IRM, etc.). Strong knowledge of ServiceNow platform capabilities and constraints. Hands-on experience in ServiceNow project management. Excellent communication and stakeholder management skills. … Familiarity with Agile and Waterfall methodologies. ServiceNow certifications (e.g., ITSM, Project Portfolio Management) are highly desirable. PMP, PRINCE2, or similar project management certification is a plus If you are interested in this role, please apply or email your latest CV to ASAP ...

seeking an experienced Technical Design Authority (TDA) with strong expertise in BMC Helix and ITSM architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. … Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace and Smart IT. Design scalable, secure solutions using Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto ...

integrity, seamless integration with external systems, and alignment with business objectives. This role combines solution architecture, technical leadership, and project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure … stakeholder communication, and escalation management. Validate solution performance through E2E testing, UAT, and go-live readiness. Implement monitoring and health checks for CMDB and ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture ...

join their team on a contract basis. This role will focus on designing, developing, and enhancing ServiceNow solutions to support and optimise IT service management across the organisation. Key Responsibilities: Design, develop, configure, and maintain ServiceNow applications and modules (e.g. ITSM, ITOM, CMDB). Build and customise workflows, business rules … enterprise environment. Strong hands-on development skills across core ServiceNow modules. Experience with scripting (JavaScript, Glide APIs) and platform configuration. Solid understanding of IT service management processes and frameworks. Strong communication skills with the ability to engage technical and non-technical stakeholders. Ability to work independently while contributing effectively within ...