3 of 3 Contract Impact Analysis Jobs in the South East

join a core commercial platform team, sitting at the intersection of Product, Engineering, and Commercial Operations. Your responsibilities will include: Analysing business problems and identifying opportunities for improvement and impact Translating product and commercial goals into clear requirements, user stories, and acceptance criteria Supporting Product Managers through discovery, backlog refinement, and sprint planning Facilitating workshops and stakeholder sessions across … Product, Engineering, and Commercial functions Creating and maintaining documentation such as process maps, data flows, and business rules Validating requirements through stakeholder input, data, and business impact analysis Supporting backlog management, prioritisation, and sprint readiness Acting as the bridge between business and technical teams to ensure shared understanding YOUR SKILLS AND EXPERIENCE: The successful Business Analyst, will have More ❯

possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from … within the business. Administration and resolution of complaints, escalating where required. Create and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services More ❯

possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from … within the business. Administration and resolution of complaints, escalating where required. Create and maintain knowledge base and local working instructions. Manage escalations for all service users, providing full business impact analysis. Manage out of hours escalations with AMS, Managerial and HQ support teams. Responsible for activities that require Service Desk approval for Service transition for new products and services More ❯