Service Delivery Manager
- Hiring Organisation
- Carbon 60
- Location
- Portsmouth, Hampshire, Southwick, United Kingdom
- Employment Type
- Contract
the NDH(D) service to enhance the service wrap Governance & Assurance Ensure compliance with NDH(D) policies and procedures, and relevant MOD regulations (e.g., JSP 453/JSP 440) Support audit activities and maintain accurate records as required Ensure effective operation of change and configuration management processes … tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL 4 Foundation Knowledge of Defence Digital, JSP guidelines, and secure environments Experience of Major Incident coordination Experience of implementing process development and maturation to support a complex and evolving service. Behaviours ...