2nd line Support Engineer
- Hiring Organisation
- McGregor Boyall
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £200 - £250 per day
Ensure accurate, consistent, and clear communication via tickets, emails, and over the phone. Ensure detailed notes and time entries within each ticket. Technical skills Microsoft certification (or working toward): MS-102, AZ-104, SC-300. Background of working in a Managed Service Provider (MSP) or B2B environment, ideally … ITIL framework. Hands-on experience of working with cloud technologies such as Office 365 Enterprise (E3, E5, EMS)/Azure IaaS. Experience of core Microsoft services: Exchange, SharePoint, Teams, Active Directory, Entra AD, Intune, Autopilot Advanced troubleshooting experience of Microsoft Server and Desktop Operating Systems. Experience of working ...