4 of 4 Contract Problem Management Jobs in the South East

to design standards and patterns as part of the Enterprise Architecture governance group. Supporting projects and product enhancements throughout the entire development and delivery lifecycle. Assisting with incident and problem management, root cause analysis, and defining long-term solutions. Working closely with engineering teams to encourage continuous improvement across development, build, test, and maintenance processes. Autonomy Works independently … seeking guidance only in the most complex situations. Problem Solving Solves unique, complex problems with broad impact on the business. Cross-Team Interaction Collaborates with teams across the business at all levels. Project Involvement May lead projects or project workstreams and hold accountability for ongoing initiatives or objectives. Responsible for solution design across assigned projects, covering multiple applications and … the ability to work autonomously when required. Success in fast-paced and rapidly evolving environments. Self-motivated and goal-oriented, with strong ownership of assigned tasks. Strong analytical and problem-solving abilities. Desirable Experience within the Financial Services sector (preferred but not essential). Familiarity with multiple architecture frameworks. Experience with multiple cloud technologies. More ❯

all services meet defined Service Level Objectives (SLOs) for critical user journeys, ensuring compliance with GDS standards. This involves leading measurement workshops with product and delivery teams. Incident and Problem Management Leadership: Leading the technical response and resolution for high-priority cloud incidents (P1 and P2). The role demands integrating Azure Monitor and Azure Service Health alerts … Developing, testing, and maintaining reusable IaC templates (specifically Bicep or Terraform) for standardising infrastructure deployment. This includes creating robust PowerShell and Python Runbooks within Azure Automation for routine configuration management, scheduled maintenance, and automated incident remediation actions. Security Operations (SecOps) and Threat Response: Implementing proactive threat detection and automated security response capabilities. This involves active utilisation of Microsoft Defender More ❯

is looking to hire an Operational Resilience, Business Continuity (Disaster Recovery specialist). The successful candidate will be responsible for developing and executing an IT disaster recovery (including risk management strategy) for enterprise infrastructure. You will also plan for ongoing maintenance. You will also ensure our clients IT infrastructure and services remain resilient and recoverable in the event of … disruption. In depth expertise in ITIL frameworks is essential. Previous experience in disaster recovery planning and risk management is also essential. The ability to work closely with business, technical and vendor stakeholders. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Define/maintain IT disaster recovery framework ensuring alignment with business continuity objectives. Conduct … ITIL best practices for risk and recovery management. Collaborate with service owners, dept. heads and vendors to ensure new DR processes are built into future designs. Advise incident and problem management teams in identifying risk-related root causes. Advise stakeholders with regular reporting on risk exposure, Disaster Recovery readiness and general performance. Skills & Experience required: Proven and in More ❯

remote support. Hybrid working - 3 days per week on site. Please note, engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose … analyse & resolve IT issues. Knowledge of and experience working within depts. utilising Change Management and Problem Management. Customer Care including providing a welcoming, friendly, customer focussed and professional attitude to all users. Maintain good working relationships with end users and departments within the organisation. Technical skills: - Relevant experience in a similar Service Desk support role ITIL Windows … support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. Active Directory account admin. Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software. Excellent communication and interpersonal skills. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community More ❯