5 of 5 Contract Problem Management Jobs in the South East

Technical Operations Manager - Service & Environment Management - Farnborough, Hampshire (2 days per week on site) - £450-£500 per day inside IR35 I am working with an exclusive client within Financial Services who are looking for a IT Technical Operations Manager who will be responsible for analyzing, documenting, and improving business … service processes across the organization. The role bridges business operations and IT service management, ensuring services are designed, transitioned, operated, and continually improved in line with ITIL practices. A core focus is on environment management , particularly in Windows-based infrastructures , supporting controlled deployments, environment readiness, and operational stability. ...

will be responsible for analysing, documenting, and improving business and IT service processes across the organisation. The role bridges business operations and IT service management, ensuring services are designed, transitioned, operated, and continually improved in line with ITIL practices. A core focus is on environment management, particularly … Windows-based infrastructures, supporting controlled deployments, environment readiness, and operational stability. Key Accountabilities Capture and document business and service management requirements (SLAs, OLAs, KPIs). Map current vs. target processes for Incident, Problem, Change, Request Fulfilment, and environment readiness. Design and optimise ITIL-aligned workflows for service operations ...

/LLD, sequence diagrams, deployment topologies, and data models Integration & Data Architect secure integrations with Azure services (Functions, Logic Apps, Service Bus, API Management, Event Grid), Microsoft 365, and line-of-business systems via custom connectors Optimize Dataverse schema, relationships, and performance; manage large datasets, virtual tables … robust monitoring and logging using Azure Monitor, Dataverse telemetry, and Application Insights Govern service accounts, connectivity, licensing posture, and cost optimization Own incident and problem management for platform-related issues and coordinate with vendor support Your Profile Essential Skills/Knowledge/Experience 8 10 years of experience ...

support day-to-day activities for this Global Legal Company. IT Infrastructure Co-Ordinator experience to include: Experience in coordination across Change, Incident and Problem management – ideally working within a Legal, Insurance or Financial Service environment Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum … Agenda circulation Support Infrastructure Team Leaders in creating minutes, chasing actions and standing in for them when required Rasing and following up Escalations Stakeholder Management Experience working within a Global Environment IT Infrastructure Co-Ordinator knowledge Whilst this role is focused on the day-to-day support ...

support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals. Install and support operating systems and productivity software. Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist … resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. Ensure compliance with company policies on ethics, data protection, information security, and HR, protecting both ...