Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets Proficient in MS office tools Experience of using Remedy application For more information on this role, please contact Scarlet Wilson. More ❯
Creative problem solver with the ability to work autonomously or as part of a team Effectively prioritise workload to meet targets Proficient in MS office tools Experience of using Remedy application For more information on this role, please contact Scarlet Wilson. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
efficiency. Manage and maintain multi-vendor, multi-protocol datacenter and backbone networks. Define and develop optimised network monitoring systems. Develop and maintain consistency within the networking infrastructure. Troubleshoot and remedy network related issues. Assist with internal projects as necessary, and work with project managers to set the scope and timelines of new projects to meet completion deadlines. Profile The More ❯
e.g., BT, Vodafone, TalkTalk, Sky). Confident telephone manner and strong interpersonal skills. Ability to work in a fast-paced, high-volume environment. Experience using ticketing or scheduling tools – Remedy experience preferred . Strong organisational and time-management skills. Key Responsibilities: Use the Remedy ticketing system to manage and update customer cases. Schedule engineers to visit customer properties More ❯