6 of 6 Contract Remote Monitoring and Management Jobs in the South East

ITIL An exciting opportunity has arisen for an experienced Managed Services Manager to lead a high-performing technical operations team delivering exceptional support, engineering and infrastructure services to a portfolio of demanding, technology-focused clients. The Opportunity You will be responsible for leading approximately 25 technical professionals across support, engineering … and field services, creating a culture of accountability, ownership and customer focus. Working closely with Service Delivery, Account Management, Security and Professional Services teams, you will ensure clients receive a world-class service experience while driving automation, standardisation and operational efficiencies across the business. This role is ideal ...

years of delivering IT Infrastructure Solutions within the Hospitality arena, specifically with large hotels & groups across the UK & Europe. We are seeking an experienced and customer-focused Team Lead to lead our Service Desk team. The successful candidate will be responsible for managing daily helpdesk operations, ensuring service levels … achieved, developing team performance, and delivering exceptional customer service. This role combines people management, technical oversight, service improvement, and stakeholder engagement to ensure efficient and effective IT support across the business. Key Responsibilities Team Leadership Supervise and mentor Helpdesk Analysts and Support Technicians. Manage staff rota planning, holiday approval, and ...

Type: Permanent, full-time The company Our client is an established Hampshire managed service provider. They support UK businesses with IT, Microsoft 365 and cyber security. They're growing and need a senior engineer who can take ownership of customer environments. The role You'll be the technical escalation point … range of business customers. Your work will include: Managing Microsoft 365 tenants: users, groups, licences, mailboxes, security settings and access controls Working across the M365, Exchange, Teams and SharePoint admin centres and Entra ID Setting up and supporting MFA, conditional access, and joiner, mover and leaver processes Running endpoint security ...

West Sussex Salary: £40,000 to £50,000 Are you an experienced Infrastucture/IT Engineer ready to move away from repetitive support tickets and take ownership of varied technical projects? We're recruiting for a well-established Managed Service Provider looking to add a Projects Engineer to its growing … technical team. You'll deliver a mixture of cloud migrations, infrastructure upgrades, networking installations and security projects for customers across the South East. This is a hands-on position where you'll manage your own technical workload, work directly with customers and play an important part in delivering projects from ...

provide technical support to clients of Juvo IT and technical oversight and mentoring to the team To meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team this includes maintaining … date and accurate Service Desk records. To have a commercial awareness in relation to client and Juvo IT business risk and to handle each client in relation to their needs. There is a need to be able to work on specific allocated projects within agreed timescales this may include ...

meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team this includes maintaining up-to-date and accurate Service Desk records. To have a commercial awareness in relation to client … and Juvo IT business risk and to handle each client in relation to their needs. There is a need to be able to work on specific allocated projects within agreed timescales this may include the need for client site visits as and when required. To provide technical guidance ...