9 of 9 Contract SLA Jobs in the South East

Trade Floor Support - Contract Inside IR35 Responsibilities: Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user's expectations. Help onboard New Joiners and carryout ad-hoc desk moves as and when required Provide 1st -3rd Line Support with all Software and Hardware related More ❯

talented Exchange Engineer to join their dynamic team. This is your chance to dive into a role where your expertise will help maintain Exchange Sustainability at a remarkable 99.9% SLA! Essential Skills: Proficiency in Exchange 2016 & 2019 (migration Exp) or higher, Experienced with Multi-Node DAG configurations across multiple data centres. Strong experience in Clustering within a large Exchange environment. More ❯

talented Exchange Engineer to join their dynamic team. This is your chance to dive into a role where your expertise will help maintain Exchange Sustainability at a remarkable 99.9% SLA! Essential Skills: Proficiency in Exchange 2016 & 2019 (migration Exp) or higher, Experienced with Multi-Node DAG configurations across multiple data centres. Strong experience in Clustering within a large Exchange environment. More ❯

Ensure compliance with IT security policies and procedures Skills & Experience Required: Proven 2nd line desktop support experience Strong customer service approach with excellent communication skills Ability to work to SLA targets, manage multiple tasks and prioritise effectively Comfortable working with VIP users and providing a high-touch service Experience supporting desktop environments, hardware, and software rollouts Good understanding of IT More ❯

cause analysis and resolution.* Own IT Disaster Recovery coordination, readiness, and documentation.* Champion ITIL-based practices (incident, change, configuration) to improve service reliability.* Manage outsourced infrastructure partners to ensure SLA adherence and service improvements.* Ensure platforms comply with security, audit, and operational standards.* Collaborate with cybersecurity teams to embed security best practices.* Optimise Capex/Opex budgets through strategic planning More ❯

enquiries. Accurately input and process orders in the CRM, billing, and management systems. Generate and manage maintenance agreements and contract variations. Respond to and process orders and queries within SLA timeframes. Maintain and update customer data, contracts, and system information. Identify and resolve or escalate order data discrepancies. Create and manage reporting in Excel (portfolios, stats, etc.). Maintain sales More ❯

including Cisco CCNP or multiple CCNAs across Network technologies/areas. * Ability to communicate effectively and build relationships to understand client requirements. * Ability to deliver against deadlines and agreed SLA targets. * Ability to take ownership of an issue or task and see it through to completion. * Previous troubleshooting and support experience. * Hands on experience in designing, configuring and troubleshooting Cisco More ❯

Infrastructure Engineer Location: London (4 days a week onsite) | Type: Contract | Our client is seeking an experienced Infrastructure Engineer with stong vunerability management experience to join their dynamic IT team. This is a fantastic opportunity to play a key role More ❯

business in line with the client Vision. Role Support all Client and Project Implementations Project planning and coordination support Document and maintain trackers Undertake within defined policy, procedures and SLA External and Internal Customer Testing support Support test scripting and execution activities of new and existing customers Support Internal Testing activities Undertake within defined policy, procedures and SLA System Demonstrations … Setup and confidently lead online and in person client system demonstrations to existing and prospective clients Undertake within defined policy, procedures and SLA Relationship Management with both external and internal stakeholders Effectively manage relationships with both new and existing customers Effectively manage relationships with internal customers Undertake within defined policy, procedures and SLA Resolution of testing incidents as they occur … technical/functional) First line support for testing incidents Work with IT where required for additional technical support Undertake within defined policy, procedures and SLA Buyer/Supplier technical configuration and file formats support Support Buyers technical configuration of their ERP system Answer queries on supported file formats such as XML, ANSI, MT940s, Excel Answer queries on host-to-host More ❯