ServiceDesigner | Experience Design Team Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply … the new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced ServiceDesigner to be an essential part of one of the most high-impact teams in our organisation. This is a unique opportunity to help shape and define the … of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate closely with business, product, and engineering teams, elevate our More ❯
Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to … be fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into More ❯
the best approach to co-designing a shared digital care record that enables seamless access to patient and citizen information across care settings. We are seeking an experienced Senior ServiceDesigner to play a pivotal role in this formative stage. Key Responsibilities Management, Leadership & Training Act as an expert and advocate for service design best practice. Coach … and support teams; promote continuous learning. Facilitate collaboration, resolve team issues, and foster a positive working environment. Advise and coordinate staff, delivering training where required. Planning & Design Lead complex service design activities, introducing and embedding new ways of working. Design services and components that meet organisational objectives and user needs. Prioritise user stories, assess design options, and manage associated … stakeholder expectations, resolve conflicts, and maintain strong relationships. Facilitate collaboration and represent user needs throughout the organisation. Provide constructive feedback and champion a user-centred approach. Digital & Information Recommend service design and prototyping tools; adapt to new technologies. Use prototyping techniques and basic HTML where required. Finance & Assets Ensure safe use of equipment and deliver value for money. Support More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Lorien
Lead/Senior Digital ServiceDesigner - INSIDE IR35 - REMOTE Our client, a leading professional services company, to join the team on a contract basis in a remote role. (Some ad hoc travel to client sites for workshops etc) Role: Committed servicedesigner with a proven track record, preferably working within local or central government or experience More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Sanderson
Location : Fully remote Day Rate : £425p/d - Inside IR35 Duration : 3 months (scope for extension) About the Role We're looking for a skilled ServiceDesigner to help shape public services that are user-focused, inclusive, and effective. Working at SFIA Level 4/5 , you'll be a part of design activities within multidisciplinary teams, using … evidence and empathy to improve service experiences. Key Responsibilities Design and improve end-to-end service journeys using user research and design tools. Create service blueprints, journey maps, and prototypes. Facilitate workshops and engage stakeholders across departments. Ensure services meet accessibility and GDS standards. Work independently within a defined framework, contributing to agile delivery. Skills and Experience … Experience in service design, ideally in the public sector. Strong communication and stakeholder engagement skills. Proficiency with tools like jira, gitlab, or similar. Understanding of user-centred design and agile methodologies. Desirable Familiarity with GDS standards and service assessments. Experience designing for diverse and vulnerable user groups. Why Join Us? Make a real impact on public services. Enjoy More ❯
I am working with a consultancy feeding intot he public sector who need a ServiceDesigner to join a 3 month project.Outside IR35Fully remoteEnd date - 31st March 2026£300 per day- GDS experience- Service design More ❯
I am currently working with a consultancy feeding into a public sector client looking for SC cleared Service Designers. Active SC clearanceInside IR35£400- 450 per dayFully remote6 month contractImmediate start More ❯