Senior Service Desk Engineer
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £250 - £300 per day
based in London. Your new role Provide advanced 2nd-line support across a complex, high-volume environment (2,000+ users). Mentor and support Service Desk Engineers in day-to-day operations. Monitor call statistics and SLAs to ensure service excellence. Manage and balance ticket queues, ensuring ...