15 of 15 Contract ServiceNow Jobs in the South East

sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. An understanding of basic networking concepts, including DNS, DHCP and TCP/IP. Experience using remote support tools. Previous exposure ...

communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery and Looker Studio. Microsoft Power Platform and Power BI. Remedy CMDB or ServiceNow CMDB. Python and JavaScript. ETL and data integration technologies. Asset Management, Service Mapping and Data Governance experience. Ideal Background Defence, Government or highly regulated environments. ...

Project teams, suppliers and customer stakeholders Essential Skills & Experience We are looking for someone with experience across: Asset and Configuration Management CMDB administration ServiceNow, Service Manager or equivalent platforms Advanced Microsoft Excel Asset/configuration reporting and auditing ITIL-aligned service management environments Stakeholder and supplier management Data analysis ...

experience managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident and Problem Management. Hands-on experience with ServiceNow Major Incident and Problem Management. Strong experience leading root-cause investigations and post-incident reviews. Experience operating within multi-supplier or complex service delivery environments. ...

Senior Product Manager (ServiceNow) Location: Hybrid, Milton Keynes area (minimum 60% onsite) Contract: 12-month initial contract Rate: Up to £650 per day (inclusive) Security Clearance: SC Clearance eligible The Opportunity We are seeking an experienced Senior Product Manager to lead the strategic direction, development and continuous improvement … critical ServiceNow platform within a complex enterprise environment. This is an excellent opportunity for a product professional who can combine strategic thinking, stakeholder engagement and strong delivery management skills to maximise product value and drive business outcomes. Working alongside technical teams, suppliers and senior stakeholders, you will be responsible ...

Strong deskside/desktop support experience Experience supporting Windows 11 Good working knowledge of Microsoft Office 365 Experience with Active Directory administration Experience using ServiceNow (S-NOW) or a similar ITSM platform PC and laptop build/configuration experience Asset management experience Strong documentation skills Excellent organisational and administrative abilities ...

management tools. Proven track record in developing information technology systems. Desired Skills Windows Server IBM Big Fix Ansible Jenkins Confluence Jira Mercury Quality Centre ServiceNow Hornbill Postgress SQL Experience of scripting languages E.g. Bash, Windows, Perl etc. Experience of work within a service management environment. Disclaimer: This vacancy is being ...

services, professional service. Placing resources, shaping requirements and working with various customer stakeholders. Experience of project portfolio management and ITSM processes. Some knowledge of ServiceNow desirable. Stakeholder management and governance responsibilities along with pipeline and capacity planning across multiple teams working with Suppliers. Engaging direct with business stakeholders within ...

organisation for the provision of project services, professional services, placing resources, shaping requirements working with various customer stakeholders, reporting and communicating. Some knowledge of ServiceNow desirable. Stakeholder management and governance responsibilities along with pipeline and capacity planning across multiple teams working with Suppliers. Experience of project portfolio management and ITSM ...

recurring issues, taking proactive action where required. Provide leadership and coordination during major incidents and critical service events. Manage the operational relationship with ServiceNow managed service providers and influence platform priorities and improvements. Drive improvements across automation, self-service, reporting and operational efficiency. Support service introduction, operational readiness, early life … environment. Strong understanding of ITIL 4 and IT service management best practice. Experience managing or overseeing Service Desk and End User Compute services. Strong ServiceNow governance, product ownership or managed service experience. Experience managing escalations, operational risk and major incidents. Excellent stakeholder management and communication skills. Experience working within Defence ...

first contact. Identify high-volume or repetitive demand suitable for workflow automation, self-service, proactive remediation or problem management. Coordinate with Tech Bar, endpoint, ServiceNow and resolver teams, retaining clear ownership until the next accountable team accepts the work. Support quality sampling, trend analysis and continual-improvement activity using Service … senior or demanding users. SC clearance is required. Candidates must hold, or be eligible and willing to obtain and maintain, the required clearance. Desirable ServiceNow experience, particularly Incident, Request, Knowledge or Major Incident workflows. ITIL 4 Foundation or higher. Working knowledge of Intune, Entra ID, Autopilot, Defender, PowerShell or endpoint ...

view across teams, client teams and third-party suppliers, ensuring dependencies, risks, actions and decisions remain visible and actively managed through to closure. Ensure ServiceNow remains the authoritative operational system of record for service workflows, reporting, governance, supplier hand-offs and service performance management. Ensure service governance, reporting and operational … clear decisions ITIL 4 Managing Professional, Strategic Leader or equivalent Experience managing service performance across more than one location or provider Experience operating with ServiceNow or a comparable enterprise ITSM platform Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced ...

automation to reduce manual build effort, improve consistency and support zero-touch provisioning where approved. Work closely with Tech Bar, Service Desk, Security, ServiceNow and application teams to maintain accurate asset/configuration records and smooth handover into support. Maintain high-quality technical documentation, build procedures, test evidence, rollback plans … compliance policy and least privilege. Experience with technical testing, change control, documentation and production handover. Relevant Microsoft 365/Endpoint Administrator certification. Experience with ServiceNow CMDB, asset management or device lifecycle processes. Knowledge of application compatibility, driver/firmware management and deployment rings. Experience engineering endpoints in Government, defence ...

central point of coordination between Service Desk, resolver teams, suppliers and service management leads. Supporting Major Incident, Problem, Change and Service Introduction activities. Maintaining ServiceNow records, reports, dashboards and governance documentation. Tracking actions, risks and service improvement opportunities. Supporting onboarding of new services, users and suppliers. Producing management information … looking for Experience within Service Operations, Service Desk, Incident Management or Request Fulfilment. Good understanding of ITIL service management principles. Experience using ServiceNow or another enterprise ITSM platform. Strong organisational skills with the ability to manage multiple priorities. Excellent stakeholder engagement and coordination skills. Experience working across technical teams, suppliers ...

activities. Lead Service Introduction activities for new services, suppliers and capabilities. Manage service readiness, acceptance and Early Life Support (ELS) activities. Work closely with ServiceNow teams to ensure workflow integrity, approvals and reporting accuracy. Produce meaningful MI and reporting focused on outcomes, risk and service impact. Drive compliance with security … Experience chairing CAB and ECAB forums. Experience owning Release Management and deployment governance. Experience managing Service Introduction, Service Acceptance and Operational Readiness activities. Strong ServiceNow experience. Excellent stakeholder management across technical, operational and business teams. Experience within Defence, Aerospace, National Security or another highly regulated environment. ITIL Foundation Certified. Desirable ...