Milton Keynes, Buckinghamshire, England, United Kingdom
Sanderson
management. Proactive ownership of issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations availableContract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being a … preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ("SC Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Job role/experience required: Proficiency in JavaScript : Core scripting language used in ServiceNow. … Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting : Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration : Building and consuming APIs for third-party integrations. ServiceNow Workflows : Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data Management More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Circle Group
Role: ServiceNow Developer Salary/Rate: £600-700 Location: hybrid multiple locations available Contract Duration: 12 months We are currently looking for a ServiceNow Developer for our government client. This ServiceNow Developer role is hybrid, based between 2 days per week on site and the remainder of the week working remotely. Office locations include most major towns, with London being … a preference. The contract for the ServiceNow Developer position is for 12-months with potential to extend, operating inside IR35. Security Clearance: Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Job role/experience required: Proficiency in JavaScript : Core scripting language used in … ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting : Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration : Building and consuming APIs for third-party integrations. ServiceNow Workflows : Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development : Custom widgets, pages, and themes. Data More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
digital transformation projects for some of the world's most recognised brands. With a proven track record in innovation and delivery excellence, they are now seeking to recruit multiple ServiceNow Consultants on a contract basis - remote working - UK based. As a ServiceNow Consultant, you'll play a pivotal role in designing, configuring, and implementing ServiceNow solutions to meet complex business … needs. Working alongside talented technical teams and senior stakeholders, you'll be part of mission-critical transformation projects spanning ITSM, HRSD, CSM, and other ServiceNow modules. Role The ServiceNow Consultant will lead and deliver ServiceNow architecture, implementation, configuration, and customisation activities. Engage directly with clients to understand business requirements and translate them into effective technical solutions. Configure workflows, forms, UI … policies, business rules, and integrations within the ServiceNow platform. Provide expert guidance on ServiceNow best practices, governance, and optimisation. Collaborate with cross-functional delivery teams to ensure on-time, high-quality project outcomes. Profile The ServiceNow Consultant will have a proven track record in delivering complex ServiceNow projects in large-scale or enterprise environments. Strong hands-on experience across multiple More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
experience in a 2nd Line Support role within an enterprise or mid-sized environment. Strong knowledge of Microsoft 365, Windows OS, and Active Directory. Familiarity with ticketing systems (e.g., ServiceNow, Jira). Understanding of networking basics - DNS, DHCP, TCP/IP. Experience with remote desktop tools and endpoint management solutions. Strong communication and interpersonal skills. Desirable: Exposure to SCCM, Intune More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
Preferred Qualifications: Experience with Accounting and/or AI services and technologies. Familiarity with support ticketing systems and customer relationship management (CRM) tools (e.g. Salesforce customer services case management, ServiceNow) Certifications in relevant technologies or support methodologies. Familiarity with Observability tools such as Grafana, NewRelic Fluency in French or German strong bonus. Experience working with Legal and Public Affairs/ More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Salt Search
and communication skills, with the ability to manage high-pressure situations and make decisions. Strong client relations skills, can-do attitude Familiarity with support platforms (e.g., Salesforce Case Management, ServiceNow,PagerDuty). Experience with business continuity practices and procedures. Ability to analyse data and trends to inform decision-making. Comfortable working out-of-hours and managing support coverage across geographies. More ❯
ServiceNow Developer - 12 months - £700 per day - SC Cleared Rate : £700 per day Location : Remote/London (2 days per week) Duration : 12 months The role: A leading Central Government Institution are seeking x2 ServiceNow Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow … platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party integrations. ServiceNow Workflows: Designing and implementing Flow Designer and legacy Workflow Editor. Service Portal Development: Custom widgets, pages, and themes. Data Management: Import Sets, Transform … Maps, and Data Policies. Configuration Management: Working with CMDB and Discovery. Professional Experience Hands-on experience in ServiceNow development and administration (typically 2-5+ years). Experience in Agile/Scrum environments and using tools like Jira or Azure DevOps. Project lifecycle involvement: From requirements gathering to deployment and support. Working with stakeholders to translate business needs into technical More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Run-Time Group Ltd
access management knowledge, fitting for someone managing enterprise cloud environments. Roles/Groups (including built-in) Related to RBAC (Role-Based Access Control) and security best practices in Azure. ServiceNow Hyper-V/Windows 11 Scripting experience in Python, Bash Powershell More ❯
Brokertec, GFI, ICAP etc. Experience in supporting Office 365 Experience of mobile device support including iPhones and iPads Knowledge of using Microsoft SCCM Console is desirable Knowledge of using ServiceNow ticket system is highly desirable Good Communication skills, both oral and written. Knowledge of PowerShell is desirable Knowledge of Exchange administration is desirable A desire to make things better. Capable More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
rate of £200–£250. Hybrid working is required, with travel to your nearest office location as needed. Key Requirements Experience in a Salesforce-focused role Familiarity with Salesforce and ServiceNow tools Solid understanding of IT service operations, including incident, change, and release processes Strong troubleshooting skills and ability to resolve technical issues independently Exposure to IT project delivery environments Experience More ❯
GU1, Guildford, Surrey, United Kingdom Hybrid / WFH Options
Acuro Associates Ltd
development of a prioritised roadmap for the next 2 years Requirements: Worked as a internal business systems owner within a software company or similar role Worked with Netsuite and ServiceNow (From a business application ownership point of view) Ideally from a finance background or have an appreciation for finance and finance applications Experience with the types of projects you would More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom
Comtecs Ltd
One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of a core ERP system for one of the largest business More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM – 7 PM, Monday to Friday) in the office, as well as … Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting … the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones More ❯
Inside IR35 6 Month Contract Key Responsibilities: Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Interact Consulting Limited
efficiently. • Manage change requests and work closely with the IT department. • Plan and manage User Acceptance Testing (UAT). • Maintain up-to-date process maps and user guides. • Oversee ServiceNow tickets and ensure issues are resolved promptly. What We're Looking For: • Strong understanding of databases and web platforms • Familiarity with project governance and project-based work • Excellent organisational and More ❯
ITIL practices and develop actionable roadmaps. Advise on metrics, KPIs, and reporting frameworks to measure service performance, customer satisfaction, and regulatory compliance. Support the enhancement of ITSM tooling (e.g., ServiceNow) to align with ITIL best practices and evolving business needs. Drive organisational change and user adoption through effective stakeholder engagement and communication strategies. Collaborate cross-functionally with product teams, change … In depth knowledge of ITIL v4 with relevant certification Proven experience in designing or improving service management capabilities across Enterprise environments Hands on experience with ITSM tools which include ServiceNow, BMC Remedy or Jira Service Management Familiarity with product team operating models and agile devops environments Excellent skills in documentation, process design, stakeholder communication and governance development Ability to develop More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security … AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half have partnered with business consulting firm looking to onboard multiple ServiceNow Consultants delivering a series of upcoming defence-sector projects. These engagements will involve both enhancing existing ServiceNow platforms and implementing new functionality, with a strong focus on ITSM. Responsibilities: The ServiceNow Consultant will be required to update and optimise existing ServiceNow implementations for defence and government clients. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
Asset and Configuration Management Lead | Contract | Remote/London | £500/day Join a leading IT consultancy as an Asset and Configuration Management Lead to drive the design and implementation of robust IT asset and configuration management processes within their More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. Support application development and issue resolution within the ServiceNow Platform. Maintain case hygiene and clear documentation. Participate in weekend on-call rotation. Skills & Experience Required Experience providing SaaS support. Application development experience on the ServiceNow Platform. UI development or More ❯
IT Risk Manager - Servicenow, ITIL, Banking sought by leading investment bank based in the city of London. **Inside IR35 - 4 days per week on site** The IT Risk Manager position focuses on ensuring that applications and infrastructure meet risk and compliance standards within the banks enterprise environment. You're essentially the driving force behind identifying, tracking, and resolving IT risk … IT Risk Liaison: Help application custodians interpret the banks policies and manage exceptions responsibly. Be the bridge between technology teams and compliance policies. Must-Have Skills & Qualifications Proficiency in ServiceNow and MS Office Experience creating IT monitoring/reporting processes Experience with the Archer Risk management tool (nice to have) Leading distributed teams through remediation Knowledge of ITIL and IT More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Queen Square Recruitment Limited
actionable insights to support decision-making and stakeholder engagement. Key Responsibilities Design and architect solutions for JML processes within Identity & Access Management (IAM). Integrate HR systems (e.g., Workday, ServiceNow HRSD) with access management workflows. Develop scalable, secure, and automated solutions for managing user access. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Lead technical … ensure adoption of the solution. Ensure compliance with data governance, security, and regulatory standards. Required Skills & Experience Strong expertise in JML processes and HRSD . Hands-on experience with ServiceNow and/or Workday integrations. Familiarity with AI technologies and workflow automation. Proven experience as a Solution Architect designing enterprise-level systems. Experience creating dashboards and data visualizations. Excellent communication More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Infoplus Technologies UK Ltd
compliant solutions. Your responsibilities: (Up to 10, Avoid repetition) Solution Design and Architecture: Technical Proficiency: Deep knowledge of HRSD and JML processes, system integration, APIs, and relevant platforms (e.g., ServiceNow). Oversee the implementation process, guiding development teams and addressing technical challenges. Ensures the implemented solution adheres to the design principles, meets quality standards, and fulfils business requirements Business Acumen … of project management principles to guide development and ensure timely delivery of solutions. Experience: Typically requires experience in software development, system architecture, and often specific certifications in platforms like ServiceNow HRSD. Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) JML process and HRSD ServiceNow/Workday Open AI Solution Architect Knowledge of creating and managing More ❯