2 of 2 DemandTrendContract Skype Jobs in the South East

solution planning, testing, validation, and complex troubleshooting. Provide on-call support responsibilities (coverage nights & weekends). Required Skills/Experience: 2 to 4+ years' experience with Microsoft Lync/Skype/Teams (IM, Online-Meeting, Persistent Chat Rooms, Mobile IM, B2B Federation). 3+ years' experience with Mattermost and Symphony. 2+ years' experience with Microsoft PowerShell and scripting technologies. More ❯

renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations … You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments … implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/ More ❯