London, South East, England, United Kingdom Hybrid / WFH Options
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Technical Support Engineer - Software Solution - Remote Daily rate: £300 - £400 (inside IR35) Duration: 3 - 6 months Start: ASAP My client is looking for an experienced Technical Support Engineer to join our team. The successful candidate will be responsible for providing exceptional technical support for a range of API-based software microservices and associated products developed … Responsibilities : Deliver an exceptional support experience to the client, maintaining end-to-end accountability for resolving issues and keeping the client informed of progress in a timely manner Provide technical support for API-based microservices and related software services , ensuring timely resolution of client issues Diagnose and troubleshoot technical problems, including API connectivity, microservice interactions, software components , hardware … and network-related issues. Collaborate cross-functionally with teams, including engineering, product management, and cloud operations to resolve complex technical issues. Support with the set up and management of support processes and tools, maintaining a flexible mindset that processes will need to evolve as new technological capabilities are implemented Act as the point of contact between the client and More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
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Contract Role: Technical Support Engineer - Integrations Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: 25 August 2025 Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - Integrations to provide second and third-line technical support for highly complex software and systems. … You will work closely with field engineers, technicians, and product support teams to diagnose, troubleshoot, and resolve technical issues that cannot be fixed by first-line support. This role will involve direct interaction with customers when the product is highly technical or sophisticated in nature, as well as supporting internal teams with technical challenges. You may also … assist with customer installations and training. Key Responsibilities Provide advanced technical support for complex software, systems, and integrations. Troubleshoot, repair, and debug technical issues escalated from first-line support. Liaise with engineering teams to report design, reliability, and maintenance issues. Assist in product installation, configuration, and customer training. Support ITSM, ITIL, or CMDB-related processes. Skills & Experience Required More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
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Contract Role: Technical Support Engineer - UX Location: Staines (Hybrid - 2 days per week onsite) Contract Length: 12 months Start Date: ASAP Hours: 40 per week/8 per day The Role We are seeking a Technical Support Engineer - UX to act as a customer advocate, providing expert technical support to users and administrators of a … complex SaaS platform. You will manage and resolve technical issues, ensure customer satisfaction, and contribute to best practice development for support services. This role offers the opportunity to become a subject matter expert in specific product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and internal teams … to troubleshoot, resolve, and provide root cause analysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. Act as a customer advocate, ensuring high satisfaction levels. Develop and deliver technical knowledge sharing sessions. Create scripts to automate troubleshooting and repetitive tasks. More ❯
Azure qualified Technical Support Engineer - Investment Banking - Immediate start We are seeking an experienced IT Support Engineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. Key Details … manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction Desirable Fluency in French If you are a seasoned IT Support Engineer with Investment Banking VIP experience and an Azure certification , and you’re available to start immediately in a dynamic, high-pressure environment, we’d like to hear from you. More ❯