2 of 2 Contract Trend Analysis Jobs in the South East

issues, and ensure robust quality controls are in place. Key deliverables will include: CSL inspection plans with entry/exit criteria Quality reports and trend analysis Chargeback documentation and supplier accountability tracking Full documentation of daily inspection activities Key Responsibilities include but are not limited to: Manage supplier … NCRs), and implement CSL1/CSL2 controls to maintain production flow Develop and implement containment, inspection plans, and corrective actions based on root cause analysis Lead structured problem-solving using 8D, 5-Why, and Fishbone techniques Oversee third-party inspections, sorting activities, and manage supplier chargebacks Escalate supplier risks ...

Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data Operations Environment & Release … call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. Govern change and release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance ...