12 of 12 Contract Usability Testing Jobs in the South East

Plan, design and conduct user research to understand user needs and inform service development. Deliver a range of research activities, including user interviews, concept testing, prototype testing, usability testing and guerrilla research. Lead the end-to-end usability testing process, from participant recruitment … user research community. Mentor and support junior user researchers, promoting best practice and continuous improvement. Key Skills & Experience Proven experience delivering user research and usability testing for web-based digital services. Strong knowledge of different qualitative and quantitative research methodologies. Experience developing research strategies and selecting appropriate research ...

Plan, design and conduct user research to understand user needs and inform service development. Deliver a range of research activities, including user interviews, concept testing, prototype testing, usability testing and guerrilla research. Lead the end-to-end usability testing process, from participant recruitment … user research community. Mentor and support junior user researchers, promoting best practice and continuous improvement. Key Skills & Experience Proven experience delivering user research and usability testing for web-based digital services. Strong knowledge of different qualitative and quantitative research methodologies. Experience developing research strategies and selecting appropriate research ...

User Researcher GDS User Research/Mixed Methods/Usability Testing/AI-Enhanced Research/GDS Hybrid - 2 days in office p/w - choice of UK wide offices including London, Birmingham, Manchester, Leeds and Glasgow £47,000 - £75,000 DOE + Training Budget and Benefits … using AI tools to improve efficiency and scale Planning and running qualitative studies, from remote and in-person interviews to observations, diary studies and usability testing Bringing in quantitative methods such as surveys, working with the analytics team to give a holistic view Working closely with clients, product ...

team. Key Responsibilities: Plan and deliver lifecycle research: select qualitative and quantitative methods, recruit users and maintain plans, guides and documentation. Conduct inclusive interviews, usability testing and contextual research on prototypes and live services. Synthesise evidence into user needs and actionable insights; present findings to technical … community and improve research practice. Essential Experience: Strong digital-service research experience, from initial questions through to recommendations. Strong qualitative methods, including interviews and usability testing, plus complex analysis and synthesis. Agile multidisciplinary experience; strong understanding of GDS, user-centred design, accessibility and inclusion. Confident stakeholder communication ...

Translate user insights, business needs, and technical constraints into thoughtful, usable experiences · Plan and conduct light-to-moderate user research (e.g. user interviews, surveys, usability testing) to validate assumptions and improve designs · Create wireframes, prototypes, user flows, and high-fidelity designs that are both functional and beautiful Ideally … portfolio demonstrating user-centered design thinking and end-to-end project work · Proficiency in Figma, Adobe XD · Working knowledge of user research methods and usability testing practices Interviews are ongoing so please apply now to avoid missing ...

close to you. You'll need to be willing to undergo SC clearance. What You'll Be Doing Evaluating existing services for usability, accessibility and effectiveness, and working with stakeholders to understand needs and co-create solutions Choosing and applying the right research methods to uncover insight and evidence … Prototyping and testing ideas, working with specialists to bring them to life Facilitating workshops that bring stakeholders behind a shared vision Translating insights into tangible opportunities for business and user value Helping delivery teams adopt a holistic service design approach and shaping the wider design practice What ...

projects and programmes across the phases of the delivery cycle (Discovery through to Beta/Live) Ability to facilitate workshops, co-design sessions, and usability testing. Confidence influencing stakeholders using user needs and evidence. Excellent written, verbal, and facilitation skills. Strong understanding of technical and delivery constraints in government … formats (e.g. transactional content or UX microcopy, forms, GOV.UK guidance, notifications) across the whole user journey. Experience iterating content based on user research findings, usability testing, analytics, and service data. Ability to write plain English content that meets statutory, regulatory, or policy requirements while remaining usable and accessible ...

needs, behaviours and pain points. Produce clear research findings and actionable recommendations. Support multidisciplinary teams in applying user-centred design principles. Facilitate workshops, interviews, usability testing and discovery activities. Present insights to stakeholders and contribute to service improvement initiatives. Essential Skills & Experience Active SC Clearance . Proven experience ...

lead research across different stages of delivery, from discovery through to live. Choose and apply the right research methods for the context, including interviews, usability testing, co-design and mixed-method approaches. Work directly with users to understand their needs, behaviours, contexts and barriers, including people with access ...

Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops. Excellent analytical … researcher(s). Have excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments. Degree in HCI/Usability/Cognitive Psychology/Market Research or related field. Experience of working in an agile development environment with designers, business analysts and developers ...

worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences. You've managed remote and in-person usability testing throughout the agile development lifecycle. You're able to lead and participate in the analysis and synthesis of research data and findings … development teams and stakeholders to co-design and deliver products and services to meet user needs You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services. You've a detailed understanding and experience of working to the Government Service Standard. (desirable)Communications ...

designing the experience for renewals. Building a continuous librarian research panel. You'll establish a sustainable approach for recruiting librarians for research and usability testing, with the goal of increasing our panel by at least 100 librarians during the six-month assignment. Solving current customer and operational problems. ...