3 of 3 Contract User-Centered Design (UCD) Jobs in the South East

helping public sector multi-disciplinary teams gain an understanding of user needs, using their expertise to turn insight into meaningful design decisions, and ensure that products and services are accessible, inclusive and genuinely user-centred. Responsibilities include: - Apply a range of qualitative and quantitative … research, with demonstrable experience gained within large, complex or highly regulated project environments. - Strong experience of User-Centred Design (UCD) and have worked as part of multidisciplinary delivery teams. - Practical knowledge and experience of the Government Digital Service (GDS) standards, including applying GDS principles ...

insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype … testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis ...

insights and translate them into features and actions that will allow service/product managers to iteratively improve their service for users. Plan, design and conduct in-house research to test new service ideas and concept development (including user requirements gathering, early stage concept and prototype … testing, guerrilla research and usability testing sessions, and other approaches to ensure the user need is fully understood in the service design). Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis ...