First Line IT Support
- Hiring Organisation
- Law Support
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £30,000 - £35,000 per annum
issues (in person, by phone, and email). Triaging and escalating issues to the firms outsourced MSP, ensuring effective resolution. Supporting users with iManage, Microsoft 365 and other applications and services used within the firm. Providing comprehensive IT inductions and ongoing training for users. Assisting with the setup, configuration … factor authentication, etc.). Supporting meeting room hardware and assist users with setting up virtual hearings and webinars using Teams, Zoom, and Webex. Administering iManage, including user permissions and maintaining information barriers. Collating information required for security and data protection audits and questionnaires. Testing and implementing software updates and improvement ...