2nd Line Support
- Hiring Organisation
- Teksystems
- Location
- Crawley, West Sussex, South East, United Kingdom
- Employment Type
- Contract
meet user and business needs. Manage onboarding activities, including Active Directory account creation, laptop build and configuration, Cisco/Jabber telephone extension assignment, iPhone set-up, and SIM assignment via the Vodafone portal. Conduct IT inductions lasting 6090 minutes, including equipment handover, first login support, and a comprehensive overview … available IT services. Handle offboarding processes, including data clean-up, laptop reimaging, iPhone reset, and SIM contract termination. Support and execute a laptop refresh programme to identify, retire, and replace PCs that are over four years old. Carry out drive sanitisation and disposal for decommisioned PCs in line with ...