2nd line IT support
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- South London, London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £160/day
Onsite Support Engineer to join a busy educational environment in South London. This is an excellent opportunity for someone who enjoys being hands-on, customer-focused, and taking ownership of technical issues from start to finish. Enhanced DBS is Essential Please note: candidates must hold a valid DBS check … comfortable working in an environment where DBS clearance is a key requirement. Key Responsibilities Provide 2nd Line support for onsite IT incidents and service requests Manage tickets through to resolution or escalate where required Work to agreed SLAs and prioritise incidents effectively Create and maintain technical documentation and knowledge ...