1 of 1 Contract Service Delivery Jobs in South London

centric Helpdesk to SSA customers, using the Concerto CAFM to receipt and process email and telephone requests for FM support. Provide high quality customer service and maintain high levels of customer satisfaction by owning, prioritising, allocating and processing the request for FM support from receipt to completion. Providing the … requests by email and/or telephone in the Concerto CAFM System. Working closely with FM Helpdesk and FM Team(s) to monitor FM service delivery performance and ensure high standards of quality, customer service and customer satisfaction Allocate each request with a CAFM HD Task reference More ❯