IT Support Engineer (12 month contract)
Llantrisant, Pontyclun, Mid Glamorgan, Wales, United Kingdom
Petrie Recruitment
Contract Type: Agency temp Salary/Benefits: £30-36k salary Job Elements The IT Support Engineer is responsible for supporting a manufacturing site of about 80 employees for all things IT. This is a 12 month contract with occasional travel to other company offices. To diagnose and resolve software and hardware incidents, including operating systems and across … as possible; escalating incidents to other support teams where necessary. Interacting and working alongside 1st Line Service Desk as required To accurately record, update and document requests using the IT service desk system. To install and configure new IT equipment. To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers and … products. End user support and soft skills - in person and over phone Network troubleshooting skills - ping, traceroute, etc... Minimum of bachelor’s degree in relevant subject Good knowledge around IT infrastructure and networks Experience walking end users through troubleshooting steps over phone - 3-5 years Petrie Recruitment Limited acts as an employment agency for permanent recruitment and employment business More ❯
Employment Type: Contractor
Rate: £30,000 - £36,000 per annum
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