JobPurpose:ProjectSupportOfficer Tosupporttheimplementationofarangedigitalprojectswithin24/7Services.EnsuringthatnewITsystemsdelivertheoverallobjectivesoftheDirectorateandtheCouncil. DutiesandResponsibilities:ProjectSupportOfficer Thisjobdescriptionreferstotheprincipaldutiesandresponsibilitiesofthepost.Itdoesnotnecessarilylistindetailallthetasksrequiredtocarryoutthesedutiesandresponsibilities. JobSpecific ProjectSupportOfficer Toestablishstakeholdercontacts,developprojectsandorganiseteamstoaddressthedesiredobjectives. Toestablishandsupporttheidentificationofkeysuccesscriteria,anddriveforwardculturalandsystemchangesasidentifiedfrommappingcurrentandto-beprocesses. Identifyopportunitiestodevelopcustomerinvolvementintheplanningandengagementwithservices. Identifyopportunitiestodevelopservices,evaluateissuesandproblems,deliveringsolutionstoberecognisedasbestpractice. Providespecialistknowledgeofpolicyandprocessdevelopmentanddelivery Provideperformancemanagementofserviceareas,analyseandhighlighttrendsandactionswhichrequireconsiderationbymanagers,adviseandmakerecommendationsforserviceimprovements.Produceserviceareadevelopmentandbusinessplans Effectivelycommunicateandnegotiateproposedchangesandfunctionalimprovementtoallrelevantstaffandstakeholders Toanalysetrendsusinginformationharvestedtoforecastfutureserviceneeds Collateanddistributeperformancereportstoidentifiedkeystakeholders Corporate 1.Toparticipateactivelyinsupportingtheprinciplesandpracticeofequalityofopportunityaslaiddownintheorganisation'sEqualOpportunitiesPolicy. 2.Totakereasonablecareforthehealthandsafetyofyourselfandotherpersonswhomaybeaffectedbyyouractsoromissionsandtocomplywithallhealthandsafetylegislationasappropriate. 3.Asatermofyouremploymentyoumayberequiredtoundertakesuchotherdutiesand/ortimesofworkasmayreasonablyberequiredofyou,commensuratewithyourgradeorgenerallevelofresponsibilitywithintheorganisation. ...