Data Platforms Associate/1st line support
- Hiring Organisation
- Pontoon
- Location
- South West, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £19.00 - £20.00/hour
this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Desk Specialist/1st line support Location: Bristol 5 days on site Contract Type: 6 months - possibility for extension We're looking … first point of contact for incidents and service requests via JIRA/service desk · Log, categorise, triage, and resolve tickets, escalating to 2nd line where required · Perform daily system health checks and proactively log/manage issues · Review weekend batch streams and backup performance, escalating exceptions · Manage user ...