1 of 1 Contract Applications Support Jobs in the South West

models, handover packs and associated documentation. Plan and coordinate transition activities, dependencies, risks and acceptance actions. Provide specialist second/third-line application support and problem resolution. Create and maintain support procedures, runbooks and knowledge articles. What you will bring Experience in service transition, service … acceptance or operational readiness within an ITIL-aligned environment. Strong application support and troubleshooting experience in business-critical services. Ability to define support models, escalation paths, monitoring needs and handover criteria. Experience coordinating releases or service transitions across business, delivery and support teams. Excellent ...