1 of 1 Contract Business Manager Jobs in the South West

Business Readiness Manager/Change Readiness Manager/Business Change Manager Hybrid 6 months PAYE Opus are currently looking for a senior leader to support the successful delivery of a major Billing and CRM transformation. This role is key to ensuring the business is … fully prepared for change, with a strong focus on contact centre operations. Key Responsibilities: Lead business readiness planning aligned to project milestones Identify impacts across billing and CRM processes Engage stakeholders and drive change adoption Coordinate training and support for end users Manage go-live readiness and post-launch … support Monitor risks and escalate readiness concerns Ideal Experience: Expertise in receiving tech into a business ideally a contact centre/customer service Proven experience in billing transformation Background in contact centre environments Strong change management and stakeholder engagement skills If this is of interest please apply with your More ❯