8 of 8 Contract JIRA Jobs in the South West

experience in IT Service Transition/Service Delivery roles Strong understanding of ITIL frameworks and Service Management principles Experience with ITSM tools (e.g. ServiceNow, JIRA) Experience working in both Agile and Waterfall environments Strong knowledge of service design and operational readiness Experience defining and managing SLAs, OLAs, and support ...

with Azure, Microsoft .Net, Ansible, Terraform Ability to work in an Agile way as part of an Agile team. Nice to have - experience of Jira and/or Azure DevOps. ...

administering MS Sharepoint and Office 365 A good understanding of Change Management Principles in relation to changing of messaging platform Experience with Asana and Jira Experience in document management systems. Technical skills Google Workspace Troubleshooting Investigation Email Security Best Practices Application Integration Google Workspace Admin console GAM Commands Implementing ...

software requirements & ICDs. Write functional tests and conduct integration testing with the target hardware. Adhering to the agreed Project Planning and Quality processes. Use JIRA for project management and issue tracking The role will involve working within a lab environment running software on target hardware. Skillset/experience required ...

hardware Service and system reporting to stakeholders Viasat encrypted drive deployment and support System hardening and security assurance experience Vendor and supplier management Jira and Kanban ways of working Background in the military or defence sector Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment ...

etc.) Solid knowledge of networking fundamentals: understanding of VLANs, firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration). Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance Proven ability to run multi-stream defect processes including UAT findings, network alerts, user-raised ...

line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve … highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways ...

coordinating changes, and triaging incidents through the service desk. Key Responsibilities: · Act as the first point of contact for incidents and service requests via JIRA/service desk · Log, categorise, triage, and resolve tickets, escalating to 2nd line where required · Perform daily system health checks and proactively log/… ability to build trusted stakeholder relationships Tech Environment (desirable) Windows Server | Active Directory | Oracle | SQL Server | Power BI | OBIEE | SSIS | IIS | PowerShell | VMware | JIRA Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. ...