Customer Journey Manager BA
- Hiring Organisation
- Pontoon
- Location
- Bristol, Avon, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £600 per day
dynamic Customer Journey Manager (Business Analyst) to join their vibrant team! This role is a fantastic opportunity to make a significant impact on product development while working in a collaborative and fast-paced environment. What You'll Do: As the Customer Journey Manager … exceeded! Key Responsibilities include: Optimising Customer Journeys: Independently assess and enhance end-to-end customer experiences. Collaboration: Work closely with teams across Product, Operations, Experience Design, and Engineering to deliver exceptional outcomes. Process Mapping: Lead the creation of journey and process maps, ensuring clarity and usability. Ownership: Take ...