4 of 4 Contract Service Analyst Jobs in the South West

Tech Onboarding Analyst, Service Transition/Service Delivery Our client, a leading finance company are looking for a contractor with service delivery/service transition experience. The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services … minimising business-as-usual services. You will act as the link bridge between change and stable operations. The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process. Engaging with the stakeholders ...

Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined … weeks, with flexibility on Hybrid working 1-2 days per week following training. Key Requirements Confident following documented processes and procedures to resolve common service desk queries Strong and verbal communication skills when assisting users with password reset issues Accurate ticket logging and updating within service management tool ...

skills - ideally have worked in a regulated environment and be happy to work in a small team. Need to have an indepth knowledge of Service Transition/Service Introduction - may well suit someone who is at the start of their Service Transition/Service Introduction/… Service Delivery Career. Must have communication and written skills and be able to talk to multiple teams across the business - eg technology, procurement and legal. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

MainpurposeofServiceOperationsAnalyst TheTechnologyBusinessUnitoperatestoDesign,Deliver,RunandMaintainthetechnologysolutionsandservicesrequiredfortheCounciltoprocessbusinessanddeliverservicestotheresidentsofLambeth. ServiceOperationsAnalystAllfunctionsworkcollaborativelytodelivereffectiveendtoendsolutionsandservices. ServiceOperationsAnalystThisroleworkswithintheRunandMaintainfunctionwhichisaccountableformanagingtheday-to-dayoperationoftechnologysolutionsandservicestomaintainsecurity,availability,andcontinuousimprovementtoenableeffectivebusinessoperationswithhighlevelsofcustomersatisfaction. ServiceOperationsAnalystThisfunctionisalsorequiredtosupporttheDeliveryfunctionbyprovidingresourcestobuilddigitalandinformationtechnologysolutionsandservicesthatmeettheDesignrequirementsandforprovidingearlylifesupportfornewandchangingsolutionsandservicesacceptedintoliveoperation. 1.Responsibleforinitiatingandmonitoringactionstoinvestigateandresolveproblemsinsystems,processes,andservices.Assistswiththeimplementationofagreedremediesandpreventativemeasurestoassurecontinuityandavoiddisruptiontobusinessservicesensuringhighlevelofcustomersatisfaction. 12.Responsibleformonitoringservicecomponentcapacityandinitiatesactionstoresolveanyshortfallsaccordingtoagreedprocedurestoensurecontinuityofserviceandavoiddisruptiontobusinessservices. 3.Responsibleforensuresthattrackingandmonitoringofperformanceofservicedeliverythroughallchannels(human,digital,self-service,automated)iscarriedout,metricsandreportsarecreated,analysed,anddistributed,issuesareresolvedandidentifiedimprovementsaredeliveredthroughtheContinuousServiceImprovementPlan 4.ResponsibleforcontrollingITassets,includingbusinessandoperationalsoftwarelicencing,ensuringthatadministrationoftheacquisition,storage,distribution,movement,anddisposalofassetsiscarriedouttoreducecost,maintainsecurityandenablereuseandavoidingunnecessaryacquisition. 5.ResponsibleforworkingwithTechnologyAssuranceandOperationsteamstoimplementarrangementsfordisasterrecoveryanddocumentsrecoveryproceduresinordertoensurearapidrecoveryofbusinessservicesreducinganyadverseimpactonbusinessoperations. 6.Responsibleforassessing,analysing,developing,documenting,andcontrollingtheimplementationofchangesbasedonrequestsforchangetoensurecontinuityofoperationsandavoidanceofincidentsresultingfromITchangeinthebusinessenvironment. Totakeresponsibility,appropriatetothepostfortacklingracismandpromotinggoodrace,ethnicandcommunityrelations. 34PERSONSPECIFICATIONItisessentialthatinyourwrittensupportingstatementyougiveevidenceorexamplesofyourprovenexperienceineachoftheshort-listingcriteriamarkedApplication AbletodemonstrateaclearunderstandingandcapabilitytoworkwithinrelevantITrelatedstandardsincludingIITILV4,ISO/IEC38500 ...