2 of 2 Contract Service Design Jobs in the South West

capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. Produces high-quality analysis artefacts including process maps, capability maturity ...

across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure requirements. Identify capacity risks, performance issues and potential service impacts, recommending appropriate mitigation. … Support live operational issues, providing capacity and performance analysis during incidents and service outages. Manage demand, risk, incident, problem and change activities through established ITSM processes. Provide technical input into infrastructure projects, architecture and service design. Support continuous improvement of capacity and performance management processes, tools and reporting. ...