4 of 4 Contract Service Design Jobs in the South West

Job Title: Service Architect Location: Remote/Corsham 2-3 days per week Duration: Until 3/03/2026 with likely extension Rate: Up to £750 via an approved umbrella company Role Overview The project ensures coherence and assurance across all design activities within the Platform. As a Service Architect, you will play a pivotal role … in defining, advising, and assuring service requirements for the platform, working closely with Solution Architects, Product Owners, and Front Line Command Users. Your focus will be on embedding supportability and service features into the design lifecycle, ensuring they are implemented and continuously improved. Key Responsibilities Service Requirement Definition Engage with Front Line Command Users to understand … service expectations and current support structures. Translate service requirements into actionable guidance for Design Office Architects. Provide governance on service aspects across the programme. Through-Life Management Ensure Secure by Design (SbD) principles are met in collaboration with security teams. Define service elements for: Business continuity Monitoring Maintenance Backup/Restore Security patching Availability More ❯

Job summary The Service Transition Analyst is responsible for supporting the smooth introduction of new or changed IT services into the Trust's live environment, with a strong focus on critical 999 IT services. This involves managing structured service transition work packages that ensure services are operationally ready, robust, and aligned with organisational needs. The post holder will … Build and maintain strong relationships across teams, partners, and suppliers to support onboarding. Collaborate on service outcomes, readiness criteria, and Service Catalogue entries. Work with project teams and service owners to capture and deliver service design documents, handovers, and support models. Coordinate and validate service documentation, support materials, known errors, and FAQs. Support and … validate Service Acceptance Criteria before go-live. Review change requests and liaise with CAB to assess, test, and approve transition-related changes. Facilitate project-to-support team handovers and ensure operational readiness. Evaluate third parties involved in transitions and assist in performance reviews. Support CSIP by identifying service transition improvement opportunities. Define/report transition metrics, risks, and More ❯

We've just had sign off from an arm within the UK Government who in recent engagements have been taking a service design led approach to help unpack problems and opportunities, which has led to the development and launch of new digital products and services. Following that recent success, they are now looking to hire a Service … architects, visual designers and developers. The team have a track record delivering Government digital standards. They have won a number of awards for the development of a new digital service for the public domain. Reasons this role could interest Opportunity to join an established team and help develop their service design practice and culture. Implementation. Not only … these on day 1. You will be fully involved with senior stakeholders and civil servants and you will be trusted with as much responsibility as you ask for. New service development. The role is focused on helping solve problems, and then working with to conceive new solutions. What you will need A Service Designer here must be able More ❯

apply. We'd love to hear from you! About the Role We're seeking a talented Experience Designer on a 9 month FTC to deliver impactful, end-to-end design solutions across a range of squads and products. You'll support both complex design challenges and tactical briefs-shaping product and service experiences that drive measurable value … for users and the business. As a cross-functional, full-stack designer, you'll create innovative, user-centred experiences by blending UX, UI, content, research, and service design. Your work will help elevate the overall quality of design while validating ideas through evidence-based design thinking and testing. You'll champion collaboration, uphold design best practices … and support governance standards-contributing to a strong, consistent design approach across teams. As part of a growing design team, you'll also play a pivotal role in building a positive, high-performing culture where continuous improvement and shared success are at the heart of how we work. What you'll be doing Delivering UX and UI design More ❯