4 of 4 Contract Service Manager Jobs in the South West

Service Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both … provide essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to ensure seamless operations. Building and maintaining strong customer relationships in a highly … collaborative environment. Producing internal and external reports to track performance and service improvements. Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements. Providing technical direction and understanding of customer topology and service infrastructure. Managing and enforcing security processes and procedures to maintain operational integrity. What We're Looking For: Must be SC Cleared A More ❯

Principal Service Manager (Standard Support) Department : Digital, Data & Technology Group Salary : Starting from £46,735, rising to £55,755 Closing date : Thursday 31 July 2025 About the role The Principal Service Manager is key to the delivery and optimisation of IT support services to the University. With proven success in leading and improving IT … service support, they are responsible for the provision of 1st and 2nd line support. This includes assistive technology support and incident management. Their focus is on optimising the user experience, enabling prompt responses to support requests and minimising escalations through proactive identification of improvement opportunities with associated action. The role holder is responsible for operational IT Service Delivery … by their teams: ensuring provision of quality services managed in accordance with agreed service levels, standards and policies. They are responsible for the day-to-day management of teams including planning the resources and capabilities required. Strong working relationships with colleagues across the department is essential to enable collaborative, coherent support services. They are accountable for developing and meeting More ❯

Role: Service Catalogue and Service Integration Manager Duration : 6 months+ Rates: 500 Inside IR35 Clearance Level : SC Location : Tuesday/Wednesday/Friday on site in Corsham. Monday and Friday home working. Mandatory skills: - Have a proven track record of Service Delivery Management - Customer management and relationship management in a customer environment - Reporting internally and … externally - Commercial governance, Contract adherence and management and Legal Regulatory requirements - Technical direction and understanding of customer topology and service Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior More ❯

of available information sources to enable efficient and effective planning Financial acumen, including budget management, coupled with a detailed understanding of cost improvement programmes Experience of Leading on digital service improvement initiatives, and act as a visible champion for digital change Delivering change within large and complex organisations Design and planning complex programmes of work transparent reporting of programme … and Abilities Essential Provide management and leadership to the programmes of work being undertaken to deliver the System-wide vision across large organisations Proactively lead a programme of digital service redesign and digital change projects to ensure demonstrable and sustainable improvements are fully delivered To analyse and monitor the delivery of strategic plans; examining and judging their effects on … the service changes according to an agreed timetable. Provide expert advice, guidance and support in digital service redesign, demonstrating excellence in the application and utilisation of relevant service improvement, transformation, innovation and project management techniques Will have autonomy within the role and will be expected to make judgement on multi-stranded problems Proven track record of consistently More ❯